Customer Care Executive

Job Description

Title: Customer Care Executive

Company Name: Naria Consultant

Vacancy: --

Age: Na

Job Location: Dhaka (Naya Paltan)

Salary: Negotiable

Experience: --

Published: 2026-03-30

Application Deadline: 2026-04-29

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

Job Context:

Naria holidays is a leading travel agency in Bangladesh, committed to delivering seamless and memorable travel experiences. As a Customer Care Executive, you will be responsible for ensuring excellent client service, handling inquiries, and maintaining strong customer relationships through professional communication and support.

Job Responsibilities:

  • Handle customer inquiries via phone, email, social media, and in-person

  • Provide accurate information about travel packages and services

  • Assist clients with booking, changes, and follow-ups

  • Resolve customer complaints efficiently and professionally

  • Coordinate with internal teams for smooth service delivery

  • Maintain customer records and feedback

  • Ensure high levels of customer satisfaction



Job Other Benifits:
    • Salary Based on experience

    • Festival Bonus: 2 (As per company policy)

    • Additional Benefits: Mobile Bill, Launch Facility



Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Both Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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