Title: Customer Care Executive
Company Name: M-Tek Limited
Vacancy: 15
Age: 20 to 32 years
Job Location: Dhaka (Mirpur)
Salary: Negotiable
Experience:
We are looking for a smart, well-presented, and customer-focused Customer Care Executive to manage client communication, handle inquiries, and provide support related to imported electronic equipment and products.
Handle customer inquiries via phone, email, and social media in a professional manner
Provide accurate information about products, pricing, and availability
Coordinate with sales and technical teams regarding customer requirements
Maintain strong relationships with existing and potential clients
Resolve customer complaints and ensure satisfaction
Keep records of customer interactions and follow-ups
Assist in order processing, delivery coordination, and after-sales service
Support showroom or office visitors when required