Customer Care Executive

Job Description

Title: Customer Care Executive

Company Name: For a Multinational Company (Under 3rd Party)

Vacancy: 01

Age: Na

Job Location: Dhaka (GULSHAN 1)

Salary: Tk. 20000 - 23000 (Monthly)

Experience:

  • 1 to 3 years
  • The applicants should have experience in the following business area(s): Call Center


Published: 2026-04-09

Application Deadline: 2026-05-09

Education:
    • Bachelor/Honors


Requirements:
  • 1 to 3 years
  • The applicants should have experience in the following business area(s): Call Center


Skills Required:

Additional Requirements:

Responsibilities & Context:

Handling customer call regarding service request & complains & escalate to concern team.

Create notification in SAP and assign customer service engineer to complete the task.

Identify material request (If Any) from Service Engineer & align with logistics to complete the task.

Compiling customer service report to serve business requirements (Like, Installation Report, Maintenance Report & Protocols).

Report open notification list after reconciliation with proper reasoning.



Job Other Benifits:

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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