Customer Care Executive
Job Description
Title: Customer Care Executive
Company Name: Easy IT Solution Ltd.
Vacancy: 2
Age: 18 to 30 years
Job Location: Dhaka (Mirpur 10)
Salary: Tk. 12000 - 15000 (Monthly)
Experience:
- 1 to 2 years
- The applicants should have experience in the following business area(s): Telecommunication, Call Center, E-commerce
Published: 2025-12-07
Application Deadline: 2025-12-17
Education:
- HSC
- Bachelor/Honors
Requirements:
- 1 to 2 years
- The applicants should have experience in the following business area(s): Telecommunication, Call Center, E-commerce
Skills Required: Customer Service,Good communication skills in both English and Bangla,Outbound and Inbound Calls,patience and flexible,Proactive and Positive attitude,Telecommunication Products & Services
Additional Requirements:
- Age 18 to 30 years
- Only Female
Responsibilities & Context:
Contacting new and existing customers through CRM, and preparing, updating, and forwarding reports to the supervisor.
Providing detailed product and service information to engage and educate potential customers.
Closing sales and maintaining all necessary sales-related records and documentation.
Responding to customer inquiries and resolving issues in a timely and professional manner.
Preparing daily work reports and sharing them with the supervisor.
Managing Facebook pages, Messenger, WhatsApp, and other social media platforms to reply to customer messages and comments.
Having a clear understanding of product features, pricing, delivery time, and return policies, and explaining them effectively to customers.
Communicating politely, friendly, and professionally to ensure excellent customer service and customer satisfaction.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication
