Customer Care Executive

Job Description

Title: Customer Care Executive

Company Name: Easy IT Solution Ltd.

Vacancy: 2

Age: 18 to 30 years

Job Location: Dhaka (Mirpur 10)

Salary: Tk. 12000 - 15000 (Monthly)

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): Telecommunication, Call Center, E-commerce

Published: 2025-12-07

Application Deadline: 2025-12-17

Education:

• HSC
• Bachelor/Honors

Requirements:

• 1 to 2 years
• The applicants should have experience in the following business area(s): Telecommunication, Call Center, E-commerce

Skills Required: Customer Service,Good communication skills in both English and Bangla,Outbound and Inbound Calls,patience and flexible,Proactive and Positive attitude,Telecommunication Products & Services

Additional Requirements:

• Age 18 to 30 years
• Only Female

Responsibilities & Context:

• Contacting new and existing customers through CRM, and preparing, updating, and forwarding reports to the supervisor.

• Providing detailed product and service information to engage and educate potential customers.

• Closing sales and maintaining all necessary sales-related records and documentation.

• Responding to customer inquiries and resolving issues in a timely and professional manner.

• Preparing daily work reports and sharing them with the supervisor.

• Managing Facebook pages, Messenger, WhatsApp, and other social media platforms to reply to customer messages and comments.

• Having a clear understanding of product features, pricing, delivery time, and return policies, and explaining them effectively to customers.

• Communicating politely, friendly, and professionally to ensure excellent customer service and customer satisfaction.

Job Other Benifits:

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: IT & Telecommunication