CRM Executive (Only Female)

Job Description

Title: CRM Executive (Only Female)

Company Name: Bangla Scale Agency

Vacancy: 05

Age: At least 18 years

Job Location: Dhaka (Uttara Sector 10)

Salary: Tk. 11000 - 14000 (Monthly)

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Advertising Agency

• Diploma
• Bachelor/Honors

• At least 1 year
• The applicants should have experience in the following business area(s): Advertising Agency

• Age At least 18 years
• Only Female

Job Summary

We are seeking a motivated and detail-oriented CRM Executive to manage customer relationships, maintain CRM databases, analyze customer data, and support customer retention initiatives. The ideal candidate will help improve customer engagement, streamline communication processes, and contribute to business growth through effective CRM strategies.

Key Responsibilities

• Maintain and update customer records in the CRM system.

• Monitor customer interactions and ensure data accuracy.

• Execute email, SMS, and customer engagement campaigns.

• Generate reports and analyze customer behavior, sales trends, and campaign performance.

• Coordinate with sales, marketing, and customer service teams to improve customer experience.

• Identify opportunities for customer retention and loyalty programs.

• Track leads and support the sales pipeline management process.

• Ensure compliance with company data management policies.

Requirements

• Location: Uttara (Optional)

• Bachelor's degree in Business Administration, Marketing, Management, or a related field.

• 1–2 years of experience in CRM, customer service, sales support, or a similar role.

• Proficiency in CRM software ( HubSpot, CRM, or similar platforms).

• Strong analytical and reporting skills.

• Excellent communication and interpersonal abilities.

• Good knowledge of Microsoft Excel and data management.

• Ability to work independently and collaboratively.