Community Mobilization Supervisor

Job Description

Title: Community Mobilization Supervisor

Company Name: NGO Forum for Public Health

Vacancy: 14

Age: At most 40 years

Job Location: Cox`s Bazar (Ukhia)

Salary: Tk. 35000 (Monthly)

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): NGO, Development Agency

• At least 3 years
• The applicants should have experience in the following business area(s): NGO, Development Agency

• Age At most 40 years

• Fair knowledge on Rohingya Refugee context including WaSH intervention in emergency/humanitarian situation.

• Hard working, able to work under pressure in humanitarian response context, with a positive and can-do attitude.

• Work experience in Cox's Bazar is preferable.

• Fluency in English and Bangla; knowledge of Rohingya/Chittagonian dialect is an asset.

The proposed position of Community Mobilization Supervisor is critical to fulfilling the operational and to expedite the implementation of the newly awarded DFAT-IRC -supported WASH project, ensuring timely implementation, accountability, and achievement of the project’s intended outcomes.

Key Duties & Responsibilities:

• Responsible for supervising and coordinating Community-Based Volunteers (CBVs), skilled and semi-skilled volunteers, and community workers engaged in WASH service delivery activities within assigned camps.

• Monitor implementation of field-level WASH activities and ensure assigned tasks are completed according to approved plans, schedules, and quality standards.

• Conduct regular field visits to monitor volunteer performance, identify implementation challenges, and provide timely feedback and guidance to improve service delivery.

• Ensure attendance, deployment, and performance monitoring of community-based volunteers and maintain related records and documentation.

• Coordinate daily activities of volunteers involved in water distribution systems, hand pump tube well operation and maintenance, desludging activities, waste collection, transportation, segregation, and disposal services.

• Assist in community awareness and mobilization activities related to safe water use, sanitation practices, hygiene promotion, environmental cleanliness, and protection of WASH facilities.

• Support formation, engagement, and coordination of community groups, WASH Committees, and volunteers to strengthen community participation and ownership of WASH services.

• Collect field-level data, maintain activity records, prepare routine monitoring reports, and submit updates to the Assistant Project Officer on a regular basis.

• Facilitate communication between community members, volunteers, and project staff to ensure timely identification and resolution of WASH-related issues.

• Support emergency response activities, including rapid assessments, emergency water supply, sanitation interventions, and community mobilization during emergencies or service disruptions.

• Ensure compliance with organizational policies, WASH Sector standards, health and safety procedures, and community engagement principles.

As per Human Resource Policies & Procedures of NGO Forum for Public Health.