Cluster ICT Coordinator

Job Description

Title: Cluster ICT Coordinator

Company Name: mPower Social Enterprises Ltd.

Vacancy: 5

Job Location: Dhaka, Kishoreganj, Madaripur, Patuakhali, Rangpur

Employment Status: Full-time

Educational Requirements:
∎ Bachelor's degree in a relevant discipline from any reputable university is a minimum requirement.

Experience Requirements:
∎ At least 3 year(s)

Job Context:
∎ mPower Social Enterprises Ltd is seeking for 05 Cluster ICT Coordinator who can coordinate and implement ICT interventions for the project, aligning with project goals. These individuals will collaborate with consortium partners, community leaders, and government agencies which is crucial for support and addressing concerns. They will be responsible for conducting on job training and capacity building for end-users and local staff to ensure sustainability, and data collection tracks project progress. They will take feedback from stakeholders informs continuous improvement, and the role may involve other responsibilities assigned by the organization.
∎ Duty Station: Four Cluster Office (Rangpur, Madaripur, Kishoreganj, Patuakhali) and Dhaka office with regular field visits as per project needs.

Job Responsibilities:
∎ Project Coordination: Plan, coordinate, and execute ICT interventions in the field for CNHA project, ensuring alignment with project goals and timelines.
∎ Stakeholder Engagement: Collaborate with consortium partner organizations, implementation partners, community leaders, government agencies, and other relevant stakeholders to gain support, facilitate implementation, and address concerns.
∎ Field Assessments: Conduct on-site assessments to understand the local context, identify challenges, and user experience to help tailor ICT interventions to specific needs.
∎ Technical Support: Provide technical guidance and hands on support to partners, troubleshoot issues, and ensure the proper setup and functioning of ICT solutions.
∎ Training and Capacity Building: Train end-users and local staff on the operation and maintenance of ICT solutions, fostering sustainability and local ownership. Also support the central teams to coordinate capacity development efforts at field level. During field visits, conduct on the job training where necessary.
∎ Data Collection and Reporting: Gather and analyze data related to project implementation, tracking progress and outcomes, and report regularly to project manager.
∎ Quality Assurance: Ensure the quality and reliability of deployed ICT solutions, conducting testing and validation activities.
∎ Risk Management: Identify potential risks and issues in the field, proactively address them, and provide feedback to enhance project delivery.
∎ Documentation: Maintain comprehensive project documentation, including implementation plans, reports, and user manuals.
∎ Feedback and Improvement: Gather feedback from end-users and stakeholders to info
∎ Any other responsibility assigned by the organization.

Additional Requirements:
∎ 3 years or more of working experience in relevant development sector.
∎ Expertise in providing on-the-job training for software, mobile applications, and offering field-level support and troubleshooting.
∎ Experience in coordinating with local-level government and non-government stakeholders.
∎ Fluency in written and spoken English and advanced communication skills.
∎ Work cooperatively and effectively with local partners and stakeholders.
∎ Assess crisis situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
∎ Strong problem-solving abilities and an innovative approach to challenges.
∎ Have strong presentation and communication skills.

Salary: Negotiable

Compensation & Other Benefits:
∎ Competitive salary package.
∎ In-house catering service for lunch & snacks.
∎ Income tax paid by the company.
∎ Two festival bonuses.
∎ Leave Encashment/ Carry Forward Facility.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 5 Dec 2023

Company Information:
∎ 22 Nov 2023
∎ mPower Social Enterprises Ltd.
∎ Business : About mPower: mPower Social Enterprises was founded by graduate students of Harvard University and MIT in 2008. Currently based in Dhaka (Bangladesh), mPower has partnered with more than 30 of the world`s leading development organizations across 8 countries to amplify the impact of development programs through innovative use of ICTs. Our partners/ funders include BRAC, Save the Children, CARE International, Oxfam, Winrock International, The Asia Foundation, Grameen, World Bank, UNDP, UNICEF, WHO, DFID, USAID, Population Council, Harvard and Johns Hopkins University. mPower has won a number of competitive innovation awards both at international and national levels, including USAID Global Development Award, Gates Innovation Challenge, Grand Challenges Canada etc.
Vision: A world where everyone has access to quality services
Mission: We partner with development organizations to amplify the impact and outreach of their interventions by leveraging the power of information and communication technologies
mPower`s Services:
We help implementers harness the power of innovative design, information technologies, and market forces to ensure delivery of quality services to the underserved
We design and build solutions that allow implementing organizations,
to provide more timely and higher quality services using frontline workforces
to collect field data for better decision-making, organizational learning and monitoring
to develop capacity of community members so as to positively influence choices and behavior
to empower community members to report abnormalities and hold service providers accountable
to take market-driven approaches to service delivery rather than subsidy-driven in order to ensure sustainability

Category: IT/Telecommunication

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