Cluster Executive Pastry Chef

Job Description

Title: Cluster Executive Pastry Chef

Company Name: Sheraton Dhaka

Vacancy: Not specific

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Diploma in Hotel Management in Culinary

Experience Requirements:
∎ 5 to 7 year(s)

Job Responsibilities:
∎ Leading the Discipline Teams
∎ Supervises and manages employees; understands employee positions well enough to perform duties in employees' absence.
∎ Supervises and coordinates activities of cooks and workers engaged in pastry preparation.
∎ Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
∎ Encourages and builds mutual trust, respect, and cooperation among team members.
∎ Serves as a role model to demonstrate appropriate behaviors.
∎ Ensures and maintains the productivity level of employees.
∎ Supervises pastry preparation shift operations.
∎ Communicates performance expectations in accordance with job descriptions for each position.
∎ Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
∎ Ensures that regular on-going communication occurs with employees to create awareness of business objectives and communicate expectations, recognize performance and produce desired results.
∎ Leads shifts while personally preparing food items and executing requests based on required specifications.
∎ Represents the property in media events as needed.
∎ Facilitates pastry classes for customers and the community.
∎ Ensuring Culinary Standards and Responsibilities are Met
∎ Develops, designs, or creates new ideas and items for pastry kitchen.
∎ Follows proper handling and right temperature of all food products.
∎ Maintains food preparation handling and correct storage standards.
∎ Recognizes superior quality products, presentations and flavor.
∎ Ensures employees maintain required food handling and sanitation certifications.
∎ Ensures compliance with all applicable laws and regulations regulations.
∎ Assists the Executive Chef with menu development associated with pastry.
∎ Operates and maintains all department equipment and reports malfunctions.
∎ Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
∎ Assists in determining how food should be presented and creates decorative food displays.
∎ Ensuring Exceptional Customer Service
∎ Monitors and provides service behaviors that are above and beyond for customer satisfaction.
∎ Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
∎ Supports service by communicating and assisting employees to understand guest needs, providing guidance, feedback, and individual coaching when needed.
∎ Sets a positive example for guest relations.
∎ Empowers employees to provide excellent customer service.
∎ Responds to and handles guest problems and complaints.
∎ Interacts with guests to obtain feedback on product quality and service levels.
∎ Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
∎ Maintaining Culinary Goals
∎ Sets and supports achievement of culinary goals associated with pastry products including performance goals, budget goals, team goals, etc.
∎ Provides specific guidance to prioritize, organize, and accomplish daily pastry operations work.
∎ Supports procedures for food and beverage portion and waste controls.
∎ Purchases appropriate supplies and manage inventories according to budget.
∎ Trains employees in safety procedures.
∎ Managing and Conducting Human Resource Activities
∎ Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
∎ Participates in training staff on menu items including ingredients, preparation methods and unique tastes.
∎ Ensures property policies are administered fairly and consistently.
∎ Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
∎ Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
∎ Uses all available on the job training tools for employees.
∎ Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
∎ Additional Responsibilities
∎ Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
∎ Analyzes information and evaluating results to choose the best solution and solve problems.
∎ Attends and participates in all pertinent meetings.

Additional Requirements:
∎ Age 25 to 50 years

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Insurance
∎ Lunch Facilities: Full Subsidize

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 21 Nov 2021

Company Information:
∎ 15 Nov 2021
∎ Sheraton Dhaka
∎ Address : 44 Kemal Ataturk Avenue, Banani, Dhaka 1213
∎ Web : https://www.marriott.com/hotels/travel/dacsi-shera
∎ Business : A worldwide chain Five Star Hotel operated under Marriott International Inc.

Category: Hospitality/ Travel/ Tourism

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Source: bdjobs.com

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