Branch In-charge/Front Office In-Charge

Job Description

Title: Branch In-charge/Front Office In-Charge

Company Name: Super Hostel BD

Vacancy: 05

Age: 22 to 32 years

Location: Dhaka

Salary: Tk. 28000 - 30000 (Monthly)

Experience:
∎ 2 to 5 years
∎ The applicants should have experience in the following business area(s):Hotel, Group of Companies, Resort, Motel, Hostel

Published: 16 Mar 2025

Education:
∎ Bachelor of Business Administration (BBA) in Hospitality Management, Diploma in Hotel Management, Diploma in Hotel Management in Hospitality Management

Requirements:

Additional Requirements:
∎ Age 22 to 32 years
∎ Must need previous experience of working in Hotel,Resort,Hospitality management sectors.
∎ Leadership ability must be needed.
∎ Should have experience in ERP/Hospitality related Software.
∎ Applicants must have good knowledge of M.S Office (Especially M.S Excel).
∎ Applicants must have good English speaking efficiency.
∎ Bachelor candidates will get priority.
∎ Must need previous experience of working in Hotel,Resort,Hospitality management sectors.
∎ Leadership ability must be needed.
∎ Should have experience in ERP/Hospitality related Software.
∎ Applicants must have good knowledge of M.S Office (Especially M.S Excel).
∎ Applicants must have good English speaking efficiency.
∎ Bachelor candidates will get priority.

Responsibilities & Context:
∎ Identify current and prospective sales opportunities for Super Hostel.
∎ Conduct market research to identify trends, competitors, and opportunities for business expansion.
∎ Build and maintain relationships with corporate clients, travel agencies, and other business partners to generate consistent revenue.
∎ Conduct market research and competitor analysis to identify business trends and opportunities for expansion.
∎ Implement training programs for staff to enhance customer service quality and operational efficiency.
∎ Ensuring all operational aspects of the Branch including, Front Office, housekeeping, quality of food, daily billings & payments, booking information and customer service.
∎ Handles complaints, settling disputes, and resolving grievances and conflicts.
∎ Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
∎ Train up, Operate, Manage and monitor of Front Desk Team.
∎ Provides services that are above and beyond for customer satisfaction and retention.
∎ Ensuring daily visitor and bookings.
∎ You will be highly responsible for increasing the sales, improve the customer satisfaction by improving service and maintain tidy cleanliness of the branch.
∎ Should have guts to fight with the wrong world and become a leader.
∎ Identify current and prospective sales opportunities for Super Hostel.
∎ Conduct market research to identify trends, competitors, and opportunities for business expansion.
∎ Build and maintain relationships with corporate clients, travel agencies, and other business partners to generate consistent revenue.
∎ Conduct market research and competitor analysis to identify business trends and opportunities for expansion.
∎ Implement training programs for staff to enhance customer service quality and operational efficiency.
∎ Ensuring all operational aspects of the Branch including, Front Office, housekeeping, quality of food, daily billings & payments, booking information and customer service.
∎ Handles complaints, settling disputes, and resolving grievances and conflicts.
∎ Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
∎ Train up, Operate, Manage and monitor of Front Desk Team.
∎ Provides services that are above and beyond for customer satisfaction and retention.
∎ Ensuring daily visitor and bookings.
∎ You will be highly responsible for increasing the sales, improve the customer satisfaction by improving service and maintain tidy cleanliness of the branch.
∎ Should have guts to fight with the wrong world and become a leader.

Skills & Expertise:

Compensation & Other Benefits:
∎ T/A, Mobile bill, Credit card, Performance bonus
∎ Lunch Facilities: Full Subsidize
∎ 8 Hours duty (Break 1 Hour).
∎ Weekly 1 day off and will get all govt holiday's.
∎ Free accommodation facilities with AC Room.
∎ Free laundry facilities.
∎ Free Food facilities with full subsidize(Breakfast, Lunch and Dinner).
∎ Free amenities facilities ( Soap,Shampoo,toothpaste,Tooth Brush).
∎ Free Gym facilities.
∎ 8 Hours duty (Break 1 Hour).
∎ Weekly 1 day off and will get all govt holiday's.
∎ Free accommodation facilities with AC Room.
∎ Free laundry facilities.
∎ Free Food facilities with full subsidize(Breakfast, Lunch and Dinner).
∎ Free amenities facilities ( Soap,Shampoo,toothpaste,Tooth Brush).
∎ Free Gym facilities.

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka

Company Information:
∎ Super Hostel BD

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 15 Apr 2025

Category: Hospitality/ Travel/ Tourism

Interested By University

University Percentage (%)
National University 13.23%
University of Dhaka 3.44%
Dhaka College 1.55%
1.55%
Daffodil International University (DIU) 1.55%
Southeast University 1.37%
Bangladesh University of Business and Technology 1.37%
Bangladesh Open University 1.20%
European University of Bangladesh 1.03%
Govt. Titumir College 1.03%

Interested By Age Range

Age Range Percentage (%)
20-30 57.39%
31-35 25.09%
36-40 9.28%
40+ 6.87%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 5.33%
20K-30K 83.68%
30K-40K 7.90%
40K-50K 1.72%
50K+ 1.37%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 12.37%
0.1 - 1 years 7.56%
1.1 - 3 years 18.04%
3.1 - 5 years 18.38%
5+ years 43.64%

Similar Jobs