Job Description
Title: Branch In-charge/Front Office In-Charge
Company Name: Super Hostel BD
Vacancy: 05
Age: 22 to 32 years
Location: Dhaka
Salary: Tk. 28000 - 30000 (Monthly)
Experience:
∎ 2 to 5 years
∎ The applicants should have experience in the following business area(s):Hotel, Group of Companies, Resort, Motel, Hostel
Published: 16 Mar 2025
Education:
∎ Bachelor of Business Administration (BBA) in Hospitality Management, Diploma in Hotel Management, Diploma in Hotel Management in Hospitality Management
Requirements:
Additional Requirements:
∎ Age 22 to 32 years
∎ Must need previous experience of working in Hotel,Resort,Hospitality management sectors.
∎ Leadership ability must be needed.
∎ Should have experience in ERP/Hospitality related Software.
∎ Applicants must have good knowledge of M.S Office (Especially M.S Excel).
∎ Applicants must have good English speaking efficiency.
∎ Bachelor candidates will get priority.
∎ Must need previous experience of working in Hotel,Resort,Hospitality management sectors.
∎ Leadership ability must be needed.
∎ Should have experience in ERP/Hospitality related Software.
∎ Applicants must have good knowledge of M.S Office (Especially M.S Excel).
∎ Applicants must have good English speaking efficiency.
∎ Bachelor candidates will get priority.
Responsibilities & Context:
∎ Identify current and prospective sales opportunities for Super Hostel.
∎ Conduct market research to identify trends, competitors, and opportunities for business expansion.
∎ Build and maintain relationships with corporate clients, travel agencies, and other business partners to generate consistent revenue.
∎ Conduct market research and competitor analysis to identify business trends and opportunities for expansion.
∎ Implement training programs for staff to enhance customer service quality and operational efficiency.
∎ Ensuring all operational aspects of the Branch including, Front Office, housekeeping, quality of food, daily billings & payments, booking information and customer service.
∎ Handles complaints, settling disputes, and resolving grievances and conflicts.
∎ Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
∎ Train up, Operate, Manage and monitor of Front Desk Team.
∎ Provides services that are above and beyond for customer satisfaction and retention.
∎ Ensuring daily visitor and bookings.
∎ You will be highly responsible for increasing the sales, improve the customer satisfaction by improving service and maintain tidy cleanliness of the branch.
∎ Should have guts to fight with the wrong world and become a leader.
∎ Identify current and prospective sales opportunities for Super Hostel.
∎ Conduct market research to identify trends, competitors, and opportunities for business expansion.
∎ Build and maintain relationships with corporate clients, travel agencies, and other business partners to generate consistent revenue.
∎ Conduct market research and competitor analysis to identify business trends and opportunities for expansion.
∎ Implement training programs for staff to enhance customer service quality and operational efficiency.
∎ Ensuring all operational aspects of the Branch including, Front Office, housekeeping, quality of food, daily billings & payments, booking information and customer service.
∎ Handles complaints, settling disputes, and resolving grievances and conflicts.
∎ Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
∎ Train up, Operate, Manage and monitor of Front Desk Team.
∎ Provides services that are above and beyond for customer satisfaction and retention.
∎ Ensuring daily visitor and bookings.
∎ You will be highly responsible for increasing the sales, improve the customer satisfaction by improving service and maintain tidy cleanliness of the branch.
∎ Should have guts to fight with the wrong world and become a leader.
Skills & Expertise:
Compensation & Other Benefits:
∎ T/A, Mobile bill, Credit card, Performance bonus
∎ Lunch Facilities: Full Subsidize
∎ 8 Hours duty (Break 1 Hour).
∎ Weekly 1 day off and will get all govt holiday's.
∎ Free accommodation facilities with AC Room.
∎ Free laundry facilities.
∎ Free Food facilities with full subsidize(Breakfast, Lunch and Dinner).
∎ Free amenities facilities ( Soap,Shampoo,toothpaste,Tooth Brush).
∎ Free Gym facilities.
∎ 8 Hours duty (Break 1 Hour).
∎ Weekly 1 day off and will get all govt holiday's.
∎ Free accommodation facilities with AC Room.
∎ Free laundry facilities.
∎ Free Food facilities with full subsidize(Breakfast, Lunch and Dinner).
∎ Free amenities facilities ( Soap,Shampoo,toothpaste,Tooth Brush).
∎ Free Gym facilities.
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Dhaka
Company Information:
∎ Super Hostel BD
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 15 Apr 2025
Category: Hospitality/ Travel/ Tourism