Front Office Executive

Job Description

Title: Front Office Executive

Company Name: Hotel West Valley

Vacancy: --

Age: 22 to 40 years

Location: Dhaka (Baridhara)

Minimum Salary: Negotiable

Experience:
∎ At least 2 years
∎ The applicants should have experience in the following business area(s):Hotel, Resort, Motel

Published: 20 Mar 2025

Requirements:

Additional Requirements:
∎ Age 22 to 40 years
∎ Must speak, read. Write, and understand the primary language used in the workplace.
∎ Must be able to speak and understand the primary language used by the guests who visits the hotel.
∎ Experience: Previous hotel-related experience desired.
∎ Physical: Requires fingering, grasping, writing, standing, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion.
∎ Person who knows the Nice Hotel Software, He/ She get the preference.
∎ Must speak, read. Write, and understand the primary language used in the workplace.
∎ Must be able to speak and understand the primary language used by the guests who visits the hotel.
∎ Experience: Previous hotel-related experience desired.
∎ Physical: Requires fingering, grasping, writing, standing, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion.
∎ Person who knows the Nice Hotel Software, He/ She get the preference.

Responsibilities & Context:
∎ Administer all guest departure on everyday basis and ensure compliance to all established manual and computer procedures.
∎ Monitor all inquiries for reservation and manage all communication with clients for hotel rates and assist to increase revenue though occupancy.
∎ Develop and maintain effective professional relationship with all clients and provide assistance on phone and in person.
∎ Monitor all work of employees and ensure optimal performance of hotel departments and ensure compliance to all established standards.
∎ Ensure optimal level of customer services for all guests and manage all communication with guests for check in and check out process.
∎ Maintain neat and clean desk and lobby area at all times and greet all guests with courtesy.
∎ Administer and perform all cashier functions and perform efficient cash drawer and ensure accuracy in calculating all credit card payments.
∎ Analyze all hotel functions and maintain standards and recommend strategies to increase revenue for hotel.
∎ Monitor all operations and ensure compliance to all quality assurance standards when dealing with customers.
∎ Coordinate with laundry department and assist to clean guestrooms.
∎ Administer all guest departure on everyday basis and ensure compliance to all established manual and computer procedures.
∎ Monitor all inquiries for reservation and manage all communication with clients for hotel rates and assist to increase revenue though occupancy.
∎ Develop and maintain effective professional relationship with all clients and provide assistance on phone and in person.
∎ Monitor all work of employees and ensure optimal performance of hotel departments and ensure compliance to all established standards.
∎ Ensure optimal level of customer services for all guests and manage all communication with guests for check in and check out process.
∎ Maintain neat and clean desk and lobby area at all times and greet all guests with courtesy.
∎ Administer and perform all cashier functions and perform efficient cash drawer and ensure accuracy in calculating all credit card payments.
∎ Analyze all hotel functions and maintain standards and recommend strategies to increase revenue for hotel.
∎ Monitor all operations and ensure compliance to all quality assurance standards when dealing with customers.
∎ Coordinate with laundry department and assist to clean guestrooms.

Skills & Expertise:

Compensation & Other Benefits:
∎ As a Hotel Management Role

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Baridhara)

Read Before Apply:

NB: If you have experience in food and beverage and hotel industry then you can definitely apply. Otherwise, the application will not be accepted.