Business Manager- Cloud Coffee

Job Description

Title: Business Manager- Cloud Coffee

Company Name: Cloud Coffee - A Concern of Smart Technologies (BD) Ltd

Vacancy: 01

Location: Dhaka

Maximum Salary: Negotiable

Experience:
∎ At least 5 years
∎ The applicants should have experience in the following business area(s):Hotel, Restaurant, Food (Packaged)/Beverage, Resort, Coffee Shop, Catering, Fast Food Shop

Published: 25 Mar 2025

Education:
∎ Bachelor of Business Administration (BBA) in Hospitality Management, Master of Business Administration (MBA) in Marketing

Requirements:

Additional Requirements:
∎ Minimum of 5 years of experience in a managerial role in the Cafe industry.
∎ Proven experience in business development and team management.
∎ Strong understanding of financial statements and budgeting.
∎ Demonstrated ability to create and implement successful marketing campaigns.
∎ Excellent leadership, communication, and interpersonal skills.
∎ Ability to work collaboratively and inspire teams to achieve desired goals.
∎ Proficiency in data analysis and strategic planning.
∎ Knowledge of coffee and café trends is highly advantageous.
∎ Drive to maintain and exceed current standards of service and product quality.
∎ Proactive approach to identifying opportunities for business improvement.
∎ Creative mindset with the ability to set and follow trends in the coffee industry.
∎ Strong organizational skills to manage multiple outlets concurrently.
∎ Commitment to nurturing a positive and motivating work environment.
∎ Minimum of 5 years of experience in a managerial role in the Cafe industry.
∎ Proven experience in business development and team management.
∎ Strong understanding of financial statements and budgeting.
∎ Demonstrated ability to create and implement successful marketing campaigns.
∎ Excellent leadership, communication, and interpersonal skills.
∎ Ability to work collaboratively and inspire teams to achieve desired goals.
∎ Proficiency in data analysis and strategic planning.
∎ Knowledge of coffee and café trends is highly advantageous.
∎ Management Expectations:
∎ Drive to maintain and exceed current standards of service and product quality.
∎ Proactive approach to identifying opportunities for business improvement.
∎ Creative mindset with the ability to set and follow trends in the coffee industry.
∎ Strong organizational skills to manage multiple outlets concurrently.
∎ Commitment to nurturing a positive and motivating work environment.

Responsibilities & Context:
∎ Oversee the daily operations of all current and future Cloud Coffee outlets.
∎ Monitor business trends and analyze data to improve outlet performance.
∎ Plan and execute seasonal campaigns and promotional activities.
∎ Design and innovate the menu to reflect customer preferences and trends.
∎ Ensure a premium selection of coffee and beverages.
∎ Maintain and enhance the ambiance of each outlet to attract and retain customers.
∎ Lead and manage teams responsible for food preparation and customer service.
∎ Ensure Cloud Coffee remains competitive through market analysis and innovation.
∎ Strategically improve business profitability while maintaining quality standards.
∎ Recruit, train, and develop staff to uphold Cloud Coffee's service and quality standards.
∎ Identify and secure locations for new outlets to expand Cloud Coffee's presence.
∎ Develop and implement business plans and strategies for growth.
∎ Set industry trends in the coffee outlet business within Bangladesh.
∎ Any other tasks assigned by the management.
∎ About Cloud Coffee:
∎ Cloud Coffee is a leading coffee house with four outlets currently operating in Bangladesh. We are committed to delivering an exceptional coffee experience with a diverse menu of fast food alongside hot and cold beverages.
∎ As we prepare to expand our presence in 2025, we are seeking a dynamic Business Manager to lead our growth and maintain our standing as a top destination for coffee enthusiasts.
∎ Job Description:
∎ As the Business Manager at Cloud Coffee, you will be instrumental in driving operational excellence across all outlets, ensuring the brand's continued success and expansion.
∎ You will oversee business operations, strategy implementation, and team management efforts to deliver an unparalleled customer experience.
∎ Key Responsibilities:
∎ Oversee the daily operations of all current and future Cloud Coffee outlets.
∎ Monitor business trends and analyze data to improve outlet performance.
∎ Plan and execute seasonal campaigns and promotional activities.
∎ Design and innovate the menu to reflect customer preferences and trends.
∎ Ensure a premium selection of coffee and beverages.
∎ Maintain and enhance the ambiance of each outlet to attract and retain customers.
∎ Lead and manage teams responsible for food preparation and customer service.
∎ Ensure Cloud Coffee remains competitive through market analysis and innovation.
∎ Strategically improve business profitability while maintaining quality standards.
∎ Recruit, train, and develop staff to uphold Cloud Coffee's service and quality standards.
∎ Identify and secure locations for new outlets to expand Cloud Coffee's presence.
∎ Develop and implement business plans and strategies for growth.
∎ Set industry trends in the coffee outlet business within Bangladesh.
∎ Any other tasks assigned by the management.

Skills & Expertise:

Compensation & Other Benefits:
∎ T/A, Mobile bill, Medical allowance, Provident fund, Weekly 2 holidays
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2
∎ Office Gym Facilities and Fitness Center.
∎ Professional Indoor Badminton Court and Indoor Games Facilities.
∎ Competitive salary and benefits package.
∎ Opportunity for career growth within a company.
∎ Collaborative and innovative work environment.
∎ Access to cutting-edge technology and resources.
∎ A dynamic and supportive work environment.
∎ Opportunities for professional growth and development.
∎ Office Gym Facilities and Fitness Center.
∎ Professional Indoor Badminton Court and Indoor Games Facilities.
∎ Competitive salary and benefits package.
∎ Opportunity for career growth within a company.
∎ Collaborative and innovative work environment.
∎ Access to cutting-edge technology and resources.
∎ A dynamic and supportive work environment.
∎ Opportunities for professional growth and development.
∎ If you are passionate about the coffee industry and have a proven track record of managing and growing businesses, have a knack for making a difference (MAD), and want to be part of an innovative team, we would love to hear from you!

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Read Before Apply:

If you are passionate about the coffee industry and have a proven track record of managing and growing businesses, we invite you to join Cloud Coffee in our next phase of growth.
Apply today to make your mark in a dynamic and thriving business environment.