Clinic Manager (UPHCSDP-II)

Job Description

Title: Clinic Manager (UPHCSDP-II)

Company Name: Population Services and Training Center (PSTC)

Vacancy: 1

Age: Na

Job Location: Dhaka

Salary: Tk. 46450 (Monthly)

Experience:

• At least 5 years
• The applicants should have experience in the following business area(s): NGO

• Bachelor of Medicine and Bachelor of Surgery(MBBS)

• The Clinic Manager should be a physician having MBBS degree.   

• At least 5 years
• The applicants should have experience in the following business area(s): NGO

• An additional MPH degree would be strongly preferred.
• Experience in hospital management would be also preferred.    
• A female physician would get priority.
• Should have 5 years’ experience as GP or clinic manager in private sector/NGO managed hospital/clinics

• Overall management of the center. Monitor activities and supervise the work of supervisee staff and provide on-site technical assistance (hands on training).
• Assist/contribute in developing and or introducing QA system for providing quality services to the clients.
• Develop and implement a strategy to reach the poor and involve the community in the management of the clinic.
• Ensure all other systems are in place and well-functioning, e.g., management information, personnel management, logistics management, financial management etc.·      
• Ensure overall cleanliness of the center·      
• Closely work with the Project Manager and other key staff for smooth running of the center·      
• Organize monthly management and technical staff meeting to review the progress in reaching the contract conditions and identify potential problems and develop actions for further improvements·      
• Coordinate with other service providers to establish functional linkages and referral system.·      
• Ensure strong leadership in team management and team development.
• Ensure team spirit commitment morale and inter-team relationship·      
• Hold staff coordination meeting and ensure recording of important decisions·      
• Arrange replacement of team member during his/her absence for smooth functioning of clinic.·      
• Ensure proper orientation of new team member.·      
• Ensure and timely conduct appraisal of all team members.·      
• Ensure that assigned SDPs maintain UPHCSDP II/GoB clinical quality standards and protocols.·     
• Be thorough in understanding the UPHCSDP II standard of QoC and be able to implement all necessary steps detailed in the standards.·      
• Ensure regular QoC meetings and document important decisions.·      
• Ensure clients exit interviews reviewing of clients’ comments book and discuss and plan activities for improvements in quality meetings.·      
• Be familiar with the technical standards checklists and ensure proper use.·      
• Ensure that all activities related to MS, MSI, Donors and GoB are complied with and reporting requirements are followed by all SDPs.·      
• Ensure that all forms and formats are correctly and completely filled up.·      
• Ensure QoC monitoring as per UPHCSDP II guidelines.·      
• Strictly ensure following of infection Prevention (IP) procedures at the SDCPs.·      
• Identify gaps or breech in quality aspect and take necessary action.
• Ensure adequate client satisfaction.