Client Relationship Officer

Job Description

Title: Client Relationship Officer

Company Name: ZHOOMVID GRUOP OF COMPANY LIMITED

Vacancy: 500

Age: 20 to 35 years

Location: Dhaka (Uttara), Gazipur (Tongi)

Salary: Tk. 20000 - 30000 (Monthly)

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):BPO/ Data Entry Firm, Consulting Firms, Immigration and Education Consultancy Service, Group of Companies, Call Center, Immigration/Visa Processing, Technical Infrastructure, E-commerce, Artificial Intelligence (AI) Startup, Business-to-Business (B2B) Software and Services Startup

Published: 9 Apr 2025

Education:
∎ Bachelor/Honors
∎ Must be graduated from any reputed university

Requirements:

Additional Requirements:
∎ Age 20 to 35 years
∎ This Job is all about communication skills patience & dedication.
∎ 6 months experience required in an international call center

Responsibilities & Context:
∎ Manage large amounts of inbound and outbound calls in a timely manner.
∎ Follow communication "scripts" when handling different topics.
∎ Identify customers' needs, clarify information, research every issue and provide solutions
∎ Build sustainable relationships and engage customers by taking the extra mile
∎ Meet personal/team qualitative and quantitative targets.
∎ Strong phone and verbal communication skills along with active listening.
∎ Familiarity with CRM systems and practices.
∎ Ability to multi-task, set priorities and manage time effectively.
∎ Office Hours: Monday - Friday
∎ Job Responsibilities:

Compensation & Other Benefits:
∎ Attendance & Transport Allowance
∎ Festival Bonus: 2
∎ Highly attractive Sales Bonus & Weekly 2 holidays
∎ Exclusive training will be provided for free.
∎ Experienced Executives have an opportunity to become a Team Leader & Sales Manager.

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Uttara), Gazipur (Tongi)

Read Before Apply: DON'T APPLY IF YOU CAN NOT SPEAK ENGLISH FLUENTLY

Company Information:
∎ ZHOOMVID GRUOP OF COMPANY LIMITED
∎ Floor-A, (Lift-10) ,622 Ever Green , West Kazipara , Mirpur, Dhaka-1216

Address::
∎ Floor-A, (Lift-10) ,622 Ever Green , West Kazipara , Mirpur, Dhaka-1216

Application Deadline: 9 May 2025

Category: IT/Telecommunication