Client Relationship Officer (Night Shift)
Job Description
Title: Client Relationship Officer (Night Shift)
Company Name: SK.IT CENTRE
Vacancy: 10
Job Location: Dhaka (Uttara Sector 10)
Employment Status: Full-time
Educational Requirements:
∎ A Level in English, Bachelor degree in any discipline, O Level in English
∎ Candidates having English medium background(O Level, A Level) or a good IELTS band score will get preference.
∎ Skills Required: Buyer Handling, Call Center, Computer skill, Customer Support through Phone, English typing, Property Preservation
Experience Requirements:
∎ At most 2 year(s)
∎ The applicants should have experience in the following area(s):
Property Preservation, Vendor management
∎ The applicants should have experience in the following business area(s):
BPO/ Data Entry Firm, Call Center
∎ Freshers are also encouraged to apply.
Job Context:
∎ SK IT CENTRE is the very first outsourcing firm in Bangladesh which works with real-estate open market as well as property management companies mostly in USA. We always need some talented souls in our team to expand our ever-growing market.
∎ We are looking for fluent English speakers who can interact with Foreign customers & clients with minimal communication barrier verbally and all other means of communication.
∎ Client Relationship Officer(CRO) position has ventured in the company to focus on the client`s and vendor`s duties and responsibilities. The position is for achieving the desirable and targeted performance across the duties and responsibilities to meet the clients and vendors satisfaction. CRO is responsible for involving day to day operations to improve the company`s growth.
Job Responsibilities:
∎ As the main point of contact for our USA clients, you need to ensure that their needs are met, and their inquiries are addressed promptly.
∎ Maintaining communication in day long run operation and updating the work progress.
∎ Ensuring the clients requirements are met on time according to their work instructions.
∎ Contacting vendors and third parties on a regular basis for updates, negotiations, assurance of quality work, on-time work submission, etc.
∎ Coordinate with various departments to ensure the smooth and timely delivery of services to USA clients.
∎ Having a good intension to generate more business as the company is constantly evolving and outgrowing.
∎ Coordinate with other team members to satisfy the job needs as well as accomplish the target of the company.
∎ It’s important to understand USA business practices and cultural sensitivities.
∎ Availability to work flexible hours to accommodate USA time zones & holidays.
Additional Requirements:
∎ Age 18 to 35 years
∎ Both males and females are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Performance bonus, Provident fund, Weekly 2 holidays
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 4 Nov 2023
Company Information:
∎ 5 Oct 2023
∎ SK.IT CENTRE
∎ Address : House#63, Road#13(Ranavola Ave), Sector10, Uttara, Dhaka-1230
∎ Business : Our motto is to make the lives of our customers simpler through the use of modern technology. Our services have helped business owners and companies complete a wide variety of tasks such as administrative duties, e-commerce integration, reporting, research and surveillance.
We provide offshore data entry services, in overseas countries, virtual assistant , accounting, payroll services and many more depends on customers demand and choices.
We work with financial institutions, agents and realtors home owners mostly in USA and trends to help them grow up more business opportunities.
SK IT Centre is globally working around 100 more clients and customers in overseas.
Category: Customer Support/Call Centre
: Candidates must have effective communication skilled in English along with basic computer knowledge
Source: bdjobs.com
Deadline Expired on 4th Nov 2023
Similar Jobs
Tele Sales Marketing Executive
Call Center Executive
Customer Relationship Officer
Officer (Call Center)
Executive/ Sr Executive: Front Office and Customer Management
Telesales Manager / Assistant Manager
Guest Service Executive (Call Centre)
Executive, Program Service Delivery (PSD)
Call Center Executive
Customer Service Executive
Customer Support Executive Through Facebook ( Meta ) (Facebook Moderator) (Work From Office)
Client Support Executive (International Project)
Customer Support and Sales Officer
Call Center Manager (For UK Customer)
Customer Service Officer
TELEMARKETING REPRESENTATIVE
Customer Care Executive (Female)
Crewing Executive
Executive - Telemarketing
Agent - Prescription Reader
Call Center Agent (Night Shift) - English
Executive, Customer Service
Customer Service Officer
Peer Leader
Executive( Customer Care Service)
Officer, CIC
Female Counsellor
Patient Relationship Officer (For Rajshahi)
Project Coordinator for Telemarketing [International Campaign]
কাস্টমার কেয়ার এক্সিকিউটিভ (ফিমেল)
Tele Sales Executive
Executive (Customer Support and Transcription)
Office Executive - Night Shift
Customer Support and Sales Executive
Executive (Female)
Call Center Agent
Customer Relationship Executive
Team Leader, Customer Care
Call Center Representative- Tele Sales
Jr. Executive/ Executive - Call Center
Facebook Group