Executive, Program Service Delivery (PSD)

Job Description

Title: Executive, Program Service Delivery (PSD)

Company Name: Bureau Veritas Consumer Products Services (Bangladesh) Ltd.

Vacancy: 03

Location: Dhaka

Salary: Negotiable

Published: 28 Apr 2024

Responsibilities & Context:
∎ ·         Identifying vendor/client requirements and work with operation to support the growth.·         Analyze competition and business trends to support BD and business growth.·         Provide regular interface with customers to ensure the highest level of customer satisfaction·         Maintain and build relationships with key clients and their vendors.·         Create a strong bridge between the customer and the lab to deliver smooth service.·         Responding to client communications or queries.·         CRM assigned accounts service delivery must be maintained, and zero customer complaints in terms of service delivery.·         Share the feedback of customers during the Management meeting.·         Plan/schedule visits for respective customers/clients based on client demand.·         Liaise with respective clients/vendors for product line development and service innovation.·         Monthly/quarterly client engagement and performance evaluation sharing process·         Client seminar organization.·         Work with Global KAM and Asia KAM to sustain and grow clients.·         Organized technical and client seminars based on need and demand as part of the engagement process.·         Support to meet budget and sustain the base.·         Share market intelligence with BD and management and drive the market share and client growth. Develop a strong brand image with key accounts through service delivery.

Compensation & Other Benefits:
∎ Negotiable
∎ As per company Policy.

Employment Status: Full Time

Job Location: Dhaka

Company Information:
∎ Bureau Veritas Consumer Products Services (Bangladesh) Ltd.
∎ www.bureauveritas.com/cps
∎ Bureau Veritas is a world leader in conformity assessment and certification services. Created in 1828, the group has more than 66,000 employees in 1,400 offices and laboratories located in 140 countries. Bureau Veritas helps its clients to improve their performances by offering services and innovative solutions to ensure that their products, infrastructure and processes meet standards and regulations in terms of quality, health and safety, environmental protection and social responsibility.

In Bangladesh, Bureau Veritas specializes in providing testing, inspection, CSR, consulting and training services of consumer products including textile, footwear products to manufacturers, distributors and retailers. Bureau Veritas is recognized and accredited by major national and international organizations.

The Company respect equal opportunity and believe diversity includes respect for, and appreciation of differences in ethnicity, gender, age, national origin, disability, sexual orientation, education, and religion.

To cope with our continuous development, we cordially invite you to join as one of our professional associates.

Please visit: www.bureauveritas.com/cps

Address::
∎ www.bureauveritas.com/cps
∎ Bureau Veritas is a world leader in conformity assessment and certification services. Created in 1828, the group has more than 66,000 employees in 1,400 offices and laboratories located in 140 countries. Bureau Veritas helps its clients to improve their performances by offering services and innovative solutions to ensure that their products, infrastructure and processes meet standards and regulations in terms of quality, health and safety, environmental protection and social responsibility.In Bangladesh, Bureau Veritas specializes in providing testing, inspection, CSR, consulting and training services of consumer products including textile, footwear products to manufacturers, distributors and retailers. Bureau Veritas is recognized and accredited by major national and international organizations.The Company respect equal opportunity and believe diversity includes respect for, and appreciation of differences in ethnicity, gender, age, national origin, disability, sexual orientation, education, and religion.To cope with our continuous development, we cordially invite you to join as one of our professional associates.Please visit: www.bureauveritas.com/cps

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 15 May 2024

Category: Customer Support/Call Centre

Source: bdjobs.com

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