Job Description
Title: Executive/ Sr Executive: Front Office and Customer Management
Company Name: Lun Global Limited
Vacancy: 02
Age: 25 to 30 years
Location: Dhaka (Uttara)
Salary: Tk. 20000 - 25000 (Monthly)
Experience:
∎ 2 to 3 years
∎ The applicants should have experience in the following business area(s):Travel Agent, Immigration and Education Consultancy Service, Direct Selling/Marketing Service Company, Tour Operator, Immigration/Visa Processing
∎ Freshers are also encouraged to apply.
Published: 29 Apr 2024
Education:
∎ Bachelor of Business Administration (BBA)
Requirements:
Additional Requirements:
∎ Age 25 to 30 years
∎ Age: 25-30 Years·
∎ Candidates residing at Uttara will get preference
∎ Candidates should have customer centric mindset, proficiency in customer relationship management (CRM), presentable personality with effective communication skills and ability to work smartly.
∎ Age: 25-30 Years·
∎ Candidates residing at Uttara will get preference
∎ Candidates should have customer centric mindset, proficiency in customer relationship management (CRM), presentable personality with effective communication skills and ability to work smartly.
Responsibilities & Context:
∎ Welcome customers and visitors in the office, maintain effective conversation and communication in a friendly manner
∎ Communicate customers through Email, WhatsApp, Messenger. incoming and outgoing phone calls etc.
∎ Offering general information to visitors and callers about the company, its products/services·
∎ Follow up customers queries and update accordingly
∎ Maintain company social media pages i.e. Facebook, LinkedIn, Instagram effectively
∎ Keeping and maintaining records of visitors, calls, appointments, and other relevant data
∎ Front office management, supervising administrative staff/ support staff with all relevant tasks
∎ Any other tasks assigned by the administrator.
∎ Customer Relationship Management:
∎ Welcome customers and visitors in the office, maintain effective conversation and communication in a friendly manner
∎ Communicate customers through Email, WhatsApp, Messenger. incoming and outgoing phone calls etc.
∎ Offering general information to visitors and callers about the company, its products/services·
∎ Follow up customers queries and update accordingly
∎ Maintain company social media pages i.e. Facebook, LinkedIn, Instagram effectively
∎ Office/ Front Office Management:
∎ Keeping and maintaining records of visitors, calls, appointments, and other relevant data
∎ Front office management, supervising administrative staff/ support staff with all relevant tasks
∎ Any other tasks assigned by the administrator.
Compensation & Other Benefits:
∎ Mobile bill, Performance bonus, Gratuity
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Female
Job Location: Dhaka (Uttara)
Company Information:
∎ Lun Global Limited
∎ Flat-2b,1st Floor, House-8,Block-D, Avenue Road(70 Feet), Eastern Housing, Pallabi, Rupnagar, Mirpur, Dhaka-1216
Address::
∎ Flat-2b,1st Floor, House-8,Block-D, Avenue Road(70 Feet), Eastern Housing, Pallabi, Rupnagar, Mirpur, Dhaka-1216
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 3 May 2024
Category: Customer Support/Call Centre
