Management Trainee Officer (Night Shift)
Job Description
Title: Management Trainee Officer (Night Shift)
Company Name: SK.IT CENTRE
Vacancy: 8
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ A Level in English, Bachelor degree in any discipline
∎ Skills Required: Buyer Handling, Computer skill, Customer Relationship Management (CRM), Customer Support through Phone, English typing, Fluent in speaking English
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s):
BPO, Call Center, Call Centre Supervision/ Management, Data Entry Operator (English), Fluent in speaking English
∎ The applicants should have experience in the following business area(s):
BPO/ Data Entry Firm, Call Center
∎ Freshers are also encouraged to apply.
Job Context:
∎ SK IT CENTRE is the first outsourcing firm in Bangladesh which works with fintech and real-estate open market in the overseas counties. We always need some talented souls in our team to expand our ever-growing market.
∎ We are looking for fluent English speakers who can interact with Foreign customers & clients with minimal communication barrier verbally and all other means of commutation.
∎ Management Trainee Officer(MTO) position has ventured in the company to focus on the client`s and vendor`s duties and responsibilities. The position is for achieving the desirable and targeted performance across the duties and responsibilities to meet the clients and vendors satisfaction. It also ensures to increase the portfolio by optimizing the implementation of plans and policies by company.
Job Responsibilities:
∎ Primary job responsibility will be to deliver an error free quality product aligned with the process.
∎ Determine accountability for specific implementation, and work with production lead to ensure that appropriate resources are assigned to meet the deadlines.
∎ Empower for immediate decision making to meet the appropriate solution.
∎ End to end customers service
∎ Ensure the quality meets the client's expectations.
∎ Reporting monthly KPI performance to the management.
∎ Work on a targeted assumption to ensure fluent revenue generation in the team.
∎ Have the basic intellectual quality to ensure the job responsibility is acknowledged properly and implemented on the job place.
Additional Requirements:
∎ Age 18 to 35 years
Salary:
∎ Tk. 25000 - 30000 (Monthly)
∎ Performance bonus
Lunch Facilities: Partially Subsidize
Salary Review: Yearly
Festival Bonus: 2 (Yearly)
Drop off service (depends on route)
Compensation & Other Benefits:
∎ Performance bonus, Provident fund, Weekly 2 holidays
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 26 Nov 2022
Company Information:
∎ 27 Oct 2022
∎ SK.IT CENTRE
∎ Address : House#06, Road#12, Sector10, Uttara, Dhaka-1230
∎ Web : www.skitcentre.com
∎ Business : Our motto is to make the lives of our customers simpler through the use of modern technology. Our services have helped business owners and companies complete a wide variety of tasks such as administrative duties, e-commerce integration, reporting, research and surveillance.
We provide offshore data entry services, in overseas countries, virtual assistant , accounting, payroll services and many more depends on customers demand and choices.
We work with financial institutions, agents and realtors home owners mostly in USA and trends to help them grow up more business opportunities.
SK IT Centre is globally working around 100 more clients and customers in overseas.
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 26th Nov 2022
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