Client Relationship Officer

Job Description

Title: Client Relationship Officer

Company Name: Cell Cure Aesthetic & Laser

Vacancy: 01

Age: At least 25 years

Job Location: Dhaka

Salary: Negotiable

Experience:

  • 1 to 2 years
  • The applicants should have experience in the following business area(s): Chemical Industries


Published: 2025-08-21

Application Deadline: 2025-09-10

Education:
    • Master of Business Administration (MBA) in Marketing


Requirements:
  • 1 to 2 years
  • The applicants should have experience in the following business area(s): Chemical Industries


Skills Required:

Additional Requirements:
  • Age At least 25 years
  • Only Female candidates are allowed to apply with 1 to 2 years of relevant experience are encouraged to apply.
  • Proven experience in customer service, preferably in the beauty or wellness industry.
  • Excellent communication and interpersonal skills, with a customer-centric approach.
  • Attention to detail to manage appointments and customer records efficiently.
  • Ability to work in a fast-paced environment, multitask under pressure.
  • Proficiency in using CRM software and Microsoft Office Suite.


Responsibilities & Context:
  • Respond promptly and professionally to client inquiries through phone, email, and Online communication channels.

  • Assist clients in scheduling appointments for skin care, aesthetic, and laser treatments.

  • Provide information about our services, pricing, and promotions to prospective clients.

  • Build and maintain strong relationships with customers by addressing their inquiries, concerns, and feedback promptly and courteously.

  • Schedule appointments for clients, ensuring efficient utilization of resources and maintaining accurate records of appointments.

  • Follow up with customers to ensure satisfaction with services rendered and address any additional needs or concerns.

  • Collaborate closely with other departments to coordinate customer requests, resolve issues, and optimize service.

  • Keep abreast of industry trends, product knowledge, and company policies to provide accurate information to customers.

  • Assist in generating leads and converting inquiries into appointments to drive business growth.



Job Other Benifits:

    As per company policy.



Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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