Client Relationship Officer

Job Description

Title: Client Relationship Officer

Company Name: Cell Cure Aesthetic & Laser

Vacancy: 01

Location: Dhaka

Salary: Negotiable

Experience:
∎ 1 to 2 years

Published: 17 Apr 2025

Education:
∎ Master of Business Administration (MBA) in Marketing

Requirements:

Additional Requirements:
∎ Age at least 25 years.
∎ Only Female candidates are allowed to apply with 1 to 2 years of relevant experience are encouraged to apply.
∎ Proven experience in customer service, preferably in the beauty or wellness industry.
∎ Excellent communication and interpersonal skills, with a customer-centric approach.
∎ Attention to detail to manage appointments and customer records efficiently.
∎ Ability to work in a fast-paced environment, multitask under pressure.
∎ Proficiency in using CRM software and Microsoft Office Suite.
∎ Age at least 25 years.
∎ Only Female candidates are allowed to apply with 1 to 2 years of relevant experience are encouraged to apply.
∎ Proven experience in customer service, preferably in the beauty or wellness industry.
∎ Excellent communication and interpersonal skills, with a customer-centric approach.
∎ Attention to detail to manage appointments and customer records efficiently.
∎ Ability to work in a fast-paced environment, multitask under pressure.
∎ Proficiency in using CRM software and Microsoft Office Suite.

Responsibilities & Context:
∎ Respond promptly and professionally to client inquiries through phone, email, and Online communication channels.
∎ Assist clients in scheduling appointments for skin care, aesthetic, and laser treatments.
∎ Provide information about our services, pricing, and promotions to prospective clients.
∎ Build and maintain strong relationships with customers by addressing their inquiries, concerns, and feedback promptly and courteously.
∎ Schedule appointments for clients, ensuring efficient utilization of resources and maintaining accurate records of appointments.
∎ Follow up with customers to ensure satisfaction with services rendered and address any additional needs or concerns.
∎ Collaborate closely with other departments to coordinate customer requests, resolve issues, and optimize service.
∎ Keep abreast of industry trends, product knowledge, and company policies to provide accurate information to customers.
∎ Assist in generating leads and converting inquiries into appointments to drive business growth.
∎ Respond promptly and professionally to client inquiries through phone, email, and Online communication channels.
∎ Assist clients in scheduling appointments for skin care, aesthetic, and laser treatments.
∎ Provide information about our services, pricing, and promotions to prospective clients.
∎ Build and maintain strong relationships with customers by addressing their inquiries, concerns, and feedback promptly and courteously.
∎ Schedule appointments for clients, ensuring efficient utilization of resources and maintaining accurate records of appointments.
∎ Follow up with customers to ensure satisfaction with services rendered and address any additional needs or concerns.
∎ Collaborate closely with other departments to coordinate customer requests, resolve issues, and optimize service.
∎ Keep abreast of industry trends, product knowledge, and company policies to provide accurate information to customers.
∎ Assist in generating leads and converting inquiries into appointments to drive business growth.

Compensation & Other Benefits:
∎ As per company policy.

Employment Status: Full Time

Job Location: Dhaka

Company Information:
∎ Cell Cure Aesthetic & Laser

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 10 May 2025

Category: Beauty Care/ Health & Fitness

Interested By University

University Percentage (%)
National University 7.73%
University of Dhaka 5.52%
Daffodil International University (DIU) 4.97%
Eden Mohila College 2.76%
American International University Bangladesh (AIUB) 2.21%
University of Liberal Arts Bangladesh 2.21%
Southeast University 2.21%
Jagannath University 2.21%
State University of Bangladesh 1.66%
East West University 1.66%

Interested By Age Range

Age Range Percentage (%)
20-30 69.06%
31-35 25.41%
36-40 2.76%
40+ 2.76%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 25.41%
20K-30K 53.04%
30K-40K 14.92%
40K-50K 4.42%
50K+ 2.21%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 18.78%
0.1 - 1 years 13.26%
1.1 - 3 years 24.31%
3.1 - 5 years 17.13%
5+ years 26.52%