Client Relations Officer
Job Description
Title: Client Relations Officer
Company Name: Este Medical Bangladesh Ltd.
Vacancy: 03
Job Location: Dhaka (Banani)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor/ Masters degree in any discipline
Experience Requirements:
∎ At least 3 year(s)
∎ The applicants should have experience in the following area(s):
Client Relationship Management, Client Service, Customer Relation, Customer Support/ Client Service, Sales & Marketing
Job Responsibilities:
∎ Confirm appointment booking through multiple channels
∎ Provide excellent client service to enhance clients experience
∎ Need to provide excellent client service and gives precise information to the client, ensuring client satisfaction.
∎ Identify client needs, clarify information and provide solutions.
∎ Must be knowledgeable about Facebook (Social media), email & web chat skype and any desk software.
∎ Refer unresolved customer grievances to designated persons for further investigation.
∎ Ensure Service Delivery through follow-up process & updating documentation.
∎ Report time to time to the manager for complicated issues.
∎ Sense of responsibility and Achieve the daily target
∎ Developed competencies required for service-oriented and result focus
∎ Keep records of all conversations in our call center database in a comprehensible way
∎ Must be fluent in English communication
Additional Requirements:
∎ Age at least 25 years
∎ Only females are allowed to apply
Salary: Negotiable
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 21 Apr 2022
Company Information:
∎ 23 Mar 2022
∎ Este Medical Bangladesh Ltd.
∎ Address : Business Address: Suvastu Suraiya Trade Center (5th Floor),
Plot No. 57, Block B),
Kemal Ataturk Avenue,
Banani, Dhaka-1213
∎ Web : https://www.estemedicalbd.com
∎ Business : Este Medical Group are an award-winning skin, hair and body clinic. With the vision to provide the best aesthetic care treatment in Bangladesh Este Medical Bangladesh Limited is a joint venture between Alif Group & Este Medical Group UK.
Category: Marketing/Sales
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