Chief Operating Officer (COO)

Job Description

Title: Chief Operating Officer (COO)

Company Name: Drosophila

Vacancy: 01

Age: 35 to 45 years

Job Location: Dhaka (Nikunja)

Salary: Negotiable

Experience:

Published: 2025-08-13

Application Deadline: 2025-09-11

Education:

• Bachelor/Honors
• Masters

• Age 35 to 45 years
• Only Male

A dynamic company with a strong track record in the luxury bathware and kitchenware industry, having successfully represented renowned brands as an official franchisee. Since 2016, we have proudly partnered with some renowned brands in Bangladesh as their official franchise, delivering luxury products that embody quality, elegance, and innovation. Today, we stand at an exciting milestone as we prepare to launch our very own brand – Harrington – a distinguished collection of luxury bathware and kitchenware that blends timeless design with uncompromising craftsmanship.

Additional Requirements:

• “This Position only for retired army’s Major/Above ”Please do not apply if you are not a retired army Major or above.
• Training and Exams: You must complete various training courses and exams throughout your career to advance in rank.

We are looking for a dynamic and driven leader who is ready to take on the full A-to-Z responsibility of a growing company. It’s an opportunity to become a key force in shaping and scaling a business with real potential.

The ideal candidate will have an entrepreneurial mindset, a problem-solving nature in difficult time, and a strong sense of ownership. A willingness to take on challenges, make critical decisions, and lead with vision and determination is essential.

This role requires the ability to build and manage teams, develop and execute strategies, and drive the company forward through both opportunities and obstacles. It offers a leadership position where individual effort has a direct impact on the success of the company and personal achievement.

Responsibilities:

Strategic Planning and Execution:

• Develop and implement strategies for operational growth and efficiency aligned with the company’s objectives.
• Formulate and execute plans to expand market presence and drive revenue growth.

Supply Chain Management:

• Oversee the procurement of sanitary and bath ware products and materials .
• Manage logistics and distribution to ensure timely and efficient delivery of products to customers.

Vendor Management:

• Establish and maintain relationships with suppliers and service providers.
• Negotiate contracts and terms to ensure cost-effectiveness and quality.

Operational Efficiency:

• Streamline operational processes to enhance efficiency in areas like order fulfillment, inventory management, and customer service.
• Implement systems and technologies to improve operational performance.

Quality Assurance and Compliance:

• Ensure that all products and services meet industry standards and regulatory requirements.
• Monitor and enforce compliance with health, safety, and environmental regulations.

Customer Service and Relations:

• Oversee customer service operations to ensure high levels of customer satisfaction.
• Address and resolve major customer issues or complaints in a timely manner.

Financial Management:

• Develop and manage budgets for operational areas, focusing on cost control and profitability.
• Analyze financial reports to identify trends and opportunities for improvement.

Team Leadership and Development:

• Lead and manage operational staff, including customer service, logistics, and supply chain teams.
• Implement training programs to enhance team skills and performance.

Innovation and Technology:

• Identify and implement technological solutions to improve operational efficiency and customer experience.
• Stay updated on industry trends and innovations to maintain a competitive edge.

Risk Management:

• Develop and implement strategies to mitigate operational risks, including supply chain disruptions and compliance issues.
• Ensure effective contingency planning and crisis management processes are in place.

Cross-Functional Collaboration:

• Collaborate with other departments, such as Sales to ensure alignment of operational strategies with overall business goals.
• Facilitate communication and coordination across different functions to support organizational success.
• Others Task Assign by the Management.