Case Management Coordinator

Job Description

Title: Case Management Coordinator

Company Name: Community Development Centre-CODEC

Vacancy: 01

Job Location: Cox's Bazar (Teknaf, Ukhia)

Employment Status: Contractual

Educational Requirements:
∎ Master of Social Science (MSS) in Social Science, Social Work, Psychology

Experience Requirements:
∎ 5 to 7 year(s)
∎ The applicants should have experience in the following business area(s): NGO

Job Responsibilities:
∎ Implementation of case management activities for Host community and Rohingya community affected children in need of protection concern.
∎ Support the design and technical delivery of the CP and GBV Case Management program supporting child, women and men survivors of violence and children at-risk to violence, abuse, neglect and exploitation. This includes review and development of inter-agency tools, designing training, and monitoring the work of the CM staff.
∎ Strong linkage with other agencies and community partners to ensure services of the affected children, women and men by referral pathway.
∎ Documentation review of the initial (rapid) assessments for CP cases and prioritizes them according to the risk level through Case worker and Case Supervisor.
∎ Documentation review of the GBV case management documents and provides technical assistance to case workers and case supervisors.
∎ Technical guidance to case supervisor and case worker to develop an individual action plan for each child that respond to needs addressed in initial and comprehensive assessments and seek support of the Case Management.
∎ Regularly visit CODEC CP working area and follow up the assigned case to ensure all services and action points listed in the case plan are carried out within agreed timeframes. Ensure that progress is regularly reviewed.
∎ Regularly monitor and provide support to children and families through family/home visits, providing guidance, advice and emotional support and referrals.
∎ Responsible to arrange case conferences for complex cases and ensure children receive multidisciplinary support.
∎ Manage cases in line with SOPs, adhere to standard documentation processes and follow best practice guidance.
∎ Regularly document cases using agreed upon forms, update databases to ensure a comprehensive record of the case.
∎ Ensure that data collection and storage respect data protection protocols and confidentiality principle.
∎ Ensure that the permission to proceed with the case management from the child and the parent and/or caregiver is sought.
∎ Ensure timely submission of weekly plans and reports to the line manager.
∎ Promote and ensure project activities are on line with, child protection principles and GBV guidelines.
∎ Ensure the project activities are integrated in the Bangladeshi child protection system and humanitarian coordination practices and guidelines.
∎ Report serious cases of abuse on children identified by the project team to the management team. Strict confidentiality must be respected.
∎ Work in close collaboration with humanitarian actors and governmental authorities as per need.
∎ Represent CODEC in the Child Protection Sub-sector (CPSS) and other working groups at sector level.
∎ Agree to comply with CODEC Code of Conduct and ensures Child Safeguarding standards are upheld.
∎ Maintain coordination at camp level sector focal and other like-minded agencies.
∎ Adhere to and ensure the team under her/his responsibility follows CODEC administrative and logistical regulations and procedures.
∎ Ensure the CM program adheres to the Case Management Standard Operating Procedures, and the Inter-agency Guidelines on Case Management and Child Protection.
∎ Provide linkages with the FTR work stream and ensure that referrals are clearly documented and that the teams work together to provide services to Unaccompanied and Separated Children and Orphaned Children.
∎ Provide regular updates to CPIE Advisor on the progress of the implementation, challenges faced, and additional support needed.
∎ Design and facilitate capacity development activities/ training of CM staff in the areas of CM guiding principles, identification, registration, case planning, referrals, follow-up, and case closure, communicating with children, identification of signs of abuse, working with community structures, providing psychological first aid, etc.
∎ S/he will take a proactive stance in identifying and mitigating exploitation and abuse and follow CODEC's Child Protection Policy and code of conduct.
∎ She/he should abide by the Inter-Agency Standing Committee (IASC)'s six core principles on Protection from Sexual Exploitation and Abuse (PSEA) policy. Ensure the safety of team members (in respect to Prevention of sexual exploitation and abuse - PSEA) from any harm, abuse, neglect, harassment and exploitation to achieve the program's goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.

Additional Requirements:
∎ Age 30 to 45 years
∎ Only females are allowed to apply
∎ Knowledge of local language will be preferred
∎ Strong in English and capable to write quality report in English will be necessary
∎ Strong ability in problem solving and decision-making.
∎ Planning, budgeting, and financial management skills
∎ Team building, HR management skills
∎ Supportive supervision and motivation skill.
∎ Skilled in documentation, facilitation, presentation & reporting.
∎ Computer (MS word, excel, PowerPoint, email, internet etc ) knowledge
∎ Strong report writing skills both Bangla and English

Salary: Tk. 97000 (Monthly)

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 20 Nov 2023

Company Information:
∎ 13 Nov 2023
∎ Community Development Centre-CODEC
∎ Address : Plot-02, Road-02, Lake Valley R/A, Hazi Jafor Ali Road, Foy's Lake, Khulshi, Chattogram, Bangladesh.
∎ Business : CODEC is a National NGO, working with the disadvantage coastal and fisherflok communities for their socio-cultural and economic development.

Category: NGO/Development

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