Job Description
Title: Call Center & Support Executive
Company Name: Elite Computer & Technology
Vacancy: 10
Location: Dhaka (Khilgaon)
Salary: Tk. 12000 - 24000 (Monthly)
Experience:
∎ At least 2 years
Published: 30 Jan 2025
Requirements:
Responsibilities & Context:
∎ # Manage high call volumes, providing information and directing inquiries.
∎ # Monitor and respond to social media messages, engaging with the online community.
∎ # Schedule and confirm appointments, ensuring operational efficiency.
∎ # Understand laser and aesthetics services, addressing client queries accurately.
∎ # Handle client registrations efficiently.
∎ # Collaborate with sales and marketing for phone promotions.
∎ # Respond promptly to voicemail and email inquiries with detailed information.
∎ # Providing remote and onsite technical supports to the clients inside or outside Office.
∎ # Create Daily, weekly reports and presentations to effectively communicate current
∎ # Logging in, following up, and updating customer complaints, system faults, and other incidents in the trouble ticketing system.
∎ # Mentality as 24X7 for emergency situations.
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Dhaka (Khilgaon)
Company Information:
∎ Elite Computer & Technology
∎ 101-B Malibagh Chowdhurypara, Rampura, Dhaka
∎ ECTLink is one of the leading internet service provider (ISP) in Bangladesh. ECTLink Internet service is blazing fast, affordable Internet on a dedicated network
Address::
∎ 101-B Malibagh Chowdhurypara, Rampura, Dhaka
∎ ECTLink is one of the leading internet service provider (ISP) in Bangladesh. ECTLink Internet service is blazing fast, affordable Internet on a dedicated network
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 9 Feb 2025
Category: IT/Telecommunication
