Title: Call Center Representative (Online Sales)
Company Name: TQIU INTERNATIONAL (BD) LTD.
Vacancy: 20
Age: At least 28 years
Job Location: Dhaka (Uttara Sector 3)
Salary: Negotiable
Experience:
Job Context:
We are seeking a motivated Call Center Representative (Online Sales) to join our dynamic team. The role focuses on handling customer inquiries, and ensuring excellent customer experience. The ideal candidate will combine strong communication skills with a sales-driven mindset to achieve daily online sales targets and contribute to the growth of our business.
Key Responsibilities:
Handle inbound and outbound calls professionally.
Manage customer communication through phone, chat and social media.
Focus on online sales operations, responding to leads and converting inquiries into sales.
Collaborate with Sales & Operations teams to ensure smooth order processing.
Meet and exceed daily online sales targets.
Provide solutions to customer issues with patience and professionalism.
Maintain a professional, courteous, and customer-first attitude.
Take responsibility for achieving individual and team targets.
Suggest improvements in sales and service processes.
| University | Percentage (%) |
|---|---|
| National University | 6.92% |
| 2.52% | |
| North South University | 1.89% |
| Daffodil International University (DIU) | 1.89% |
| Northern University Bangladesh | 1.89% |
| Green University of Bangladesh | 1.89% |
| Independent University, Bangladesh | 1.26% |
| Southeast University | 1.26% |
| University of South Asia | 1.26% |
| Jahangirnagar University | 1.26% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 87.42% |
| 31-35 | 7.55% |
| 36-40 | 1.89% |
| 40+ | 0.63% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 55.97% |
| 20K-30K | 36.48% |
| 30K-40K | 5.03% |
| 40K-50K | 2.52% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 33.33% |
| 0.1 - 1 years | 13.84% |
| 1.1 - 3 years | 23.27% |
| 3.1 - 5 years | 14.47% |
| 5+ years | 15.09% |