Call Center Executive
Job Description
Title: Call Center Executive
Company Name: StudyCo
Vacancy: 3
Age: 20 to 30 years
Job Location: Dhaka
Salary: Negotiable
Experience:
Published: 2025-08-11
Application Deadline: 2025-08-25
Education:
- HSC
- Bachelor/Honors
Requirements:
Skills Required:
Additional Requirements:
- Age 20 to 30 years
- Excellent communication & interpersonal skills
- Previous experience in a call centre or customer service role preferred (Freshers encouraged to apply)
- Strong problem-solving skills & ability to work under pressure
- Proficiency in MS Office & CRM software
- Ability to multitask & prioritize workload
- Fluency in English & Bangla
Responsibilities & Context:
Company: StudyCo Bangladesh – a branch of the Australian Agency for Education & Training (trading as StudyCo), headquartered in Melbourne since 1997. StudyCo is a global leader in education and migration consulting, representing over 500 institutions across Australia, New Zealand, the USA, the UK, Canada, and Europe.
Key Responsibilities:
- Call leads and schedule appointments.
- Ensure prospective students visit our office.
- Document and update customer information in the system.
- Respond to inquiries and resolve issues promptly.
- Maintain accurate customer records and reports.
- Coordinate with other teams for smooth operations.
- Provide professional, friendly, and timely customer service.
Job Other Benifits:
- What We Offer
Salary: Negotiable
Weekly two days off
Tea and snacks provided
10 days of paid sick leave per year
8 days Casual leave
12 days of paid annual leave per year
2 festival bonuses per year
Performance bonus opportunities
Annual salary revision based on performance
Annual company retreat
A vibrant, friendly, and mission-driven workplace
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
