Call Center Executive (Online Shop)
Job Description
Title: Call Center Executive (Online Shop)
Company Name: Town Shop
Vacancy: --
Age: Na
Job Location: Dhaka (Uttara Sector 10)
Salary: Negotiable
Experience:
- At least 1 years
- The applicants should have experience in the following business area(s): Advertising Agency, E-commerce, E-commerce Startup
Published: 2024-07-10
Application Deadline: 2024-07-20
Education:
Requirements:
- At least 1 years
- The applicants should have experience in the following business area(s): Advertising Agency, E-commerce, E-commerce Startup
Skills Required:
Additional Requirements:
- Only Male
- Proficiency in managing customers over phone calls, follow-ups, and texts is mandatory.
Responsibilities & Context:
Respond to incoming messages and phone inquiries.
Determine to support or assist customers after sales.
Handle & Manage Customers Calls ( Online shop ).
Manage Online Sales and Delivery Confirmation.
Keep Track of Inventory to ensure stocks.
Manage Official Facebook pages accordingly and collect leads from relevant sources.
Maintain records and other documentation and up-to-date Daily and monthly sales reports.
Handle & resolve customer complaints and communicate issues with the team's help.
Set up a positive mind for any other tasks assigned by the management.
Understand the needs of business customers.
Record sales and order information or enter sales information into a computer system.
Job Other Benifits:
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
