Call Center Executive
Job Description
Title: Call Center Executive
Company Name: LifeSpring Consultancy Limited
Vacancy: 1
Age: Na
Job Location: Anywhere in Bangladesh
Salary: Tk. 25000 - 25000 (Monthly)
Experience:
- At least 2 years
- The applicants should have experience in the following business area(s): Telecommunication, Call Center
Published: 2025-01-16
Application Deadline: 2025-01-19
Education:
- Bachelor/Honors
- Bachelor’s degree from a recognized university.
Requirements:
- At least 2 years
- The applicants should have experience in the following business area(s): Telecommunication, Call Center
Skills Required: Hardware & Networking,Time Managment
Additional Requirements:
- At least 2 years of experience in a call center or customer service role.
- Strong English communication skills, both written and verbal.
- Proficiency in CRM systems and Microsoft Office Suite.
- Exceptional problem-solving and multitasking abilities.
Responsibilities & Context:
Queensland Training and Employment Services (QTES)
Queensland Training and Employment Services (QTES), a concern of LifeSpring Consultancy Limited, is a premier Australian organization dedicated to empowering individuals through personalized training and employment services. We bridge the gap between job seekers and career opportunities, offering comprehensive training programs and support throughout the job placement process.
We are seeking a Call Center Executive to join our dynamic team. This role involves managing inbound and outbound calls to assist clients and candidates in achieving their job search and employment goals. Success in this position requires excellent English proficiency, strong communication skills, and a genuine passion for helping others.
Responsibilities:
- Respond to incoming calls and provide assistance with job opportunities and services.
- Conduct follow-up calls with employers to monitor candidate placements.
- Maintain accurate records in the CRM system.
- Address client and candidate concerns promptly and effectively.
- Convert leads into sales opportunities and engage with audiences on social media platforms.
Job Other Benifits:
Work Mode: Hybrid (Work from Home)
Working Hours: 12 hours per day working
Time: 05:00 AM to 05:00 PM (Bangladesh Time)
Office Location: Australia
Queensland Training and Employment Services (QTES)
Employment Status: Full Time
Job Work Place: Home
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 8.13% |
| University of Dhaka | 3.92% |
| Jagannath University | 3.61% |
| Daffodil International University (DIU) | 1.51% |
| Bangladesh University | 1.51% |
| Northern University Bangladesh | 1.51% |
| Bangladesh University of Business and Technology | 1.51% |
| University of Liberal Arts Bangladesh | 1.51% |
| Tejgaon College | 0.90% |
| Asian University of Bangladesh | 0.90% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 72.59% |
| 31-35 | 18.07% |
| 36-40 | 5.42% |
| 40+ | 3.61% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 12.35% |
| 20K-30K | 84.94% |
| 30K-40K | 2.41% |
| 50K+ | 0.30% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 18.07% |
| 0.1 - 1 years | 9.04% |
| 1.1 - 3 years | 30.12% |
| 3.1 - 5 years | 19.88% |
| 5+ years | 22.89% |
