Business Development Lead

Job Description

Title: Business Development Lead

Company Name: TallyKhata

Vacancy: 1

Location: Dhaka (Banani)

Salary: Negotiable

Experience:
∎ At least 10 years

Published: 11 Feb 2024

Education:
∎ Bachelor's degree in Business Administration, Marketing, or a related field. MBA preferred.

Requirements:

Additional Requirements:
∎ Proven experience (10+ years) in business development and key account management.
∎ Demonstrated leadership qualities with the ability to organize and develop a high-performing team.
∎ Strong communication and interpersonal skills, especially in outbound call scenarios.
∎ Experience in recruiting and training teams for optimal performance.
∎ Proficiency in implementing and utilizing CRM and CLM tools for effective relationship management.
∎ Results-driven mindset with a commitment to delivering exceptional service to drive business growth.
∎ Proven experience (10+ years) in business development and key account management.
∎ Demonstrated leadership qualities with the ability to organize and develop a high-performing team.
∎ Strong communication and interpersonal skills, especially in outbound call scenarios.
∎ Experience in recruiting and training teams for optimal performance.
∎ Proficiency in implementing and utilizing CRM and CLM tools for effective relationship management.
∎ Results-driven mindset with a commitment to delivering exceptional service to drive business growth.

Responsibilities & Context:
∎ Provide effective leadership to a team of Key Account Managers, fostering a culture of excellence and results.
∎ Organize, develop, and motivate the team to achieve and exceed performance targets.
∎ Lead the recruitment process for the Key Account Management team, ensuring the selection of high-caliber individuals.
∎ Develop and conduct training programs to equip the team with the necessary skills and knowledge.
∎ Oversee the maintenance and development of relationships with key merchants through proactive outbound calls.
∎ Ensure successful transactional outcomes while delivering exceptional service.
∎ Engage in the effective utilization of customer relationship management (CRM) and customer lifecycle management (CLM) tools to maintain a coherent and organized relationship between product service and the company.
∎ Implement strategies to optimize the use of these tools for streamlined operations.
∎ Establish and monitor key performance indicators (KPIs) to measure the effectiveness of the Key Account Management team.
∎ Analyze performance data to drive continuous improvement and achieve expected results.
∎ Leadership and Team Development:
∎ Provide effective leadership to a team of Key Account Managers, fostering a culture of excellence and results.
∎ Organize, develop, and motivate the team to achieve and exceed performance targets.
∎ Recruitment and Training:
∎ Lead the recruitment process for the Key Account Management team, ensuring the selection of high-caliber individuals.
∎ Develop and conduct training programs to equip the team with the necessary skills and knowledge.
∎ Relationship Management:
∎ Oversee the maintenance and development of relationships with key merchants through proactive outbound calls.
∎ Ensure successful transactional outcomes while delivering exceptional service.
∎ CRM and CLM Implementation:
∎ Engage in the effective utilization of customer relationship management (CRM) and customer lifecycle management (CLM) tools to maintain a coherent and organized relationship between product service and the company.
∎ Implement strategies to optimize the use of these tools for streamlined operations.
∎ Performance Analysis:
∎ Establish and monitor key performance indicators (KPIs) to measure the effectiveness of the Key Account Management team.
∎ Analyze performance data to drive continuous improvement and achieve expected results.

Compensation & Other Benefits:
∎ Mobile bill, Provident fund, Medical allowance, Weekly 2 holidays, Insurance, Gratuity
∎ Salary Review: Yearly
∎ Lunch Facilities: Full Subsidize
∎ Festival Bonus: 2
∎ Pick and Drop facility
∎ As per company policy and procedures
∎ Pick and Drop facility
∎ As per company policy and procedures

Employment Status: Full Time

Job Location: Dhaka (Banani)

Read Before Apply:

Ready to become part of the TallyKhata family? Send us your resume and a cover letter detailing why you are the ideal candidate! We prioritize diversity and are committed to equal opportunities for all.