Bus Ticket Counter Manager

Job Description

Title: Bus Ticket Counter Manager

Company Name: JSK Group

Vacancy: --

Age: 25 to 40 years

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:

• 2 to 4 years
• The applicants should have experience in the following business area(s): Travel Agent, Group of Companies

• Bachelor/Honors

• Business Administration, Management, or any relevant subject.

• Diploma/Certification in Transport Management will be an added advantage.

• 2 to 4 years
• The applicants should have experience in the following business area(s): Travel Agent, Group of Companies

• Age 25 to 40 years
• Only Male

• Strong leadership and team management skills.

• Excellent communication and customer-handling ability.

• Must be honest, disciplined, and drug-free (Madok Mukto).

• Computer literacy (MS Office, ticketing software, email, etc.).

• Ability to work under pressure and meet deadlines.

Job Context

JSK Group is expanding its transport services and looking for responsible and experienced Bus Ticket Counter Managers to supervise daily counter operations. The selected candidates will ensure smooth ticket sales, staff management, and customer service while maintaining company standards.

Job Responsibilities

• Manage daily activities of the bus ticket counter.

• Supervise counter staff and assign responsibilities.

• Ensure smooth ticket booking, cancellation, and refund processes.

• Handle passenger inquiries and complaints professionally.

• Monitor sales performance and prepare daily/weekly reports.

• Maintain cash handling, accounts, and counter records accurately.

• Coordinate with the transport operations team for schedule updates.

• Ensure counters maintain cleanliness, discipline, and company reputation.

• As per company policy.