Pharmacy Operations & E-commerce Executive
Job Description
Title: Pharmacy Operations & E-commerce Executive
Company Name: Nexdecade Technology (Pvt.) Ltd
Vacancy: 5
Age: At least 28 years
Job Location: Anywhere in Bangladesh
Salary: Tk. 18000 - 20000 (Monthly)
Experience:
Published: 2026-06-06
Application Deadline: 2026-07-06
Education:
- Bachelor of Pharmacy (B.Pharm)
Bachelor’s degree/Diploma in Pharmacy (B.Pharm / D.Pharm or equivalent).
Strong understanding of pharmacology, prescription handling, and OTC medications.
Educational qualifications may be relaxed for those experienced in pharmaceutical product sales
Requirements:
Skills Required:
Additional Requirements:
- Age At least 28 years
Preferred Experience
Hands-on experience working in a retail or hospital pharmacy.
Experience in sales operations, e-commerce platforms, or call center environments.
Familiarity with EMR systems, digital prescriptions, or telehealth platforms is a strong advantage.
Key Skills & Competencies
Strong communication and patient counseling skills.
Digital literacy and ability to operate e-commerce systems.
Attention to detail and regulatory compliance awareness.
Customer-centric approach with problem-solving ability.
Ability to work in a fast-paced, multidisciplinary environment.
Responsibilities & Context:
Job Summary
We are seeking a dynamic and detail-oriented Pharmacy Operations & E-commerce Executive with a strong pharmacy-related educational background and practical experience in retail pharmacy operations. The ideal candidate will have hands-on experience in medication dispensing, patient interaction, and inventory control, along with exposure to sales operations, e-commerce platforms, or call center management. This role bridges clinical pharmacy practice with digital healthcare service delivery.
Key Responsibilities
Pharmacy Operations
Ensure accurate dispensing of medications in compliance with national regulatory standards and prescription validity guidelines.
Provide patient counseling on medication usage, dosage, side effects, and adherence.
Maintain proper storage, labeling, and stock management of pharmaceutical products.
Monitor expiry, batch tracking, and Pharmacovigilance reporting where applicable.
E-commerce & Order Management
Handle online medicine orders through digital platforms and ensure timely processing and delivery.
Verify prescriptions digitally before order confirmation.
Coordinate with logistics and supply chain teams to ensure seamless order fulfillment.
Maintain digital records of transactions and customer interactions.
Call Center & Customer Support
Manage inbound and outbound calls related to medicine orders, health queries, and service support.
Provide professional consultation support within the scope of pharmacy practice.
Address customer complaints and ensure high satisfaction levels.
Sales & Business Operations
Support pharmacy sales targets through effective communication and service delivery.
Upsell OTC products responsibly based on patient needs.
Analyze sales trends and contribute to business growth strategies.
Compliance & Quality Assurance
Ensure adherence to national drug regulatory authority guidelines (e.g., DGDA compliance).
Maintain confidentiality of patient data and ensure ethical practices.
Support SOP implementation and quality improvement initiatives.
Shift Timing:
Morning Shift: 8 am - 3 pm
Evening Shift: 3 pm - 10 pm
Night Shift: 10 pm - 8 am
Job Other Benifits:
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Marketing/Sales
