Title: Branch Manager
Company Name: Bio-Xin Cosmeceuticals
Vacancy: --
Location: Anywhere in Bangladesh
Minimum Salary: Negotiable
Experience:
∎ At least 5 years
Published: 11 Jun 2024
Education:
∎ Bachelor’s or Master’s degree in Business Administration. A combined degree in Business Administration and Biological Sciences, such as Pharmaceutical Sciences, will be given preference.
∎ Bachelor’s or Master’s degree in Business Administration. A combined degree in Business Administration and Biological Sciences, such as Pharmaceutical Sciences, will be given preference.
Requirements:
Additional Requirements:
∎ Experience: Minimum of 5 years of experience in a managerial role, preferably within the skincare, beauty, or wellness industry.
∎ Skills: Strong leadership, sales management, and customer service skills.
∎ Knowledge: Understanding of inventory management, financial accounting, and regulatory compliance.
∎ Communication: Excellent verbal and written communication skills.
∎ Proactive: Ability to work independently, take initiative, and drive results.
∎ Experience: Minimum of 5 years of experience in a managerial role, preferably within the skincare, beauty, or wellness industry.
∎ Skills: Strong leadership, sales management, and customer service skills.
∎ Knowledge: Understanding of inventory management, financial accounting, and regulatory compliance.
∎ Communication: Excellent verbal and written communication skills.
∎ Proactive: Ability to work independently, take initiative, and drive results.
Responsibilities & Context:
∎ Bio-Xin Cosmeceuticals is a premier brand specializing in aesthetic treatments, skincare products, beauty supplements, and wellness products. We are committed to providing scientifically-backed and high-quality solutions to our customers. We are seeking a dynamic and experienced Branch Manager to lead our branch operations and ensure exceptional customer experiences.
∎ The Branch Manager will be responsible for overseeing all branch operations, ensuring customer satisfaction, achieving sales targets, and managing the branch team. The ideal candidate will have a strong background in business administration, with preference given to those with combined expertise in business administration and biological sciences.
∎ Ensure a seamless and exceptional customer journey from entry to post-purchase follow-up.
∎ Address customer inquiries and resolve issues promptly to maintain high levels of satisfaction.
∎ Implement strategies to enhance the overall customer experience and satisfaction.
∎ Develop and execute sales strategies to achieve branch sales targets for products and services.
∎ Monitor sales performance and implement corrective actions as needed.
∎ Analyze sales data and market trends to identify opportunities for growth.
∎ Lead, mentor, and motivate the branch team to achieve their individual and collective goals.
∎ Conduct regular performance reviews and provide ongoing training and development opportunities.
∎ Foster a positive and productive work environment.
∎ Manage inventory levels to ensure product availability while minimizing overstock.
∎ Conduct regular stock audits and maintain accurate inventory records.
∎ Coordinate with the supply chain department for timely replenishment of stock.
∎ Oversee the branch’s financial transactions, including sales, expenses, and budgets.
∎ Ensure accurate and timely reporting of financial data.
∎ Implement financial controls to safeguard branch assets.
∎ Ensure compliance with all relevant regulatory requirements and company policies.
∎ Maintain up-to-date knowledge of industry regulations and standards.
∎ Implement and enforce compliance protocols within the branch.
∎ Acquire and maintain an in-depth understanding of Bio-Xin Cosmeceuticals product and service offerings.
∎ Effectively communicate the value proposition of our products and services to customers.
∎ Stay updated on the latest advancements in aesthetic treatments, skincare products, beauty supplements, and wellness products.
∎ Customer Satisfaction Score (CSAT): Maintain a CSAT score of 90% or higher.
∎ Sales Growth: Achieve a minimum of 30% year-over-year sales growth.
∎ Inventory Accuracy: Maintain an inventory accuracy rate of 100%
∎ Employee Engagement: Achieve an employee engagement score of 90% or higher.
∎ Regulatory Compliance: Achieve 100% compliance with all relevant regulations and internal policies.
∎ Financial Accuracy: Ensure financial discrepancies are 0% of total transactions.
∎ Customer Retention Rate: Maintain a customer retention rate of 85% or higher.
∎ About Bio-Xin Cosmeceuticals:
∎ Job Description:
∎ Key Responsibilities:
∎ Customer Journey and Experience:
∎ Sales Management:
∎ Team Leadership and Management:
∎ Branch Inventory Management:
∎ Accounts Management:
∎ Regulatory Compliance:
∎ Product and Service Knowledge:
∎ Key Performance Indicators (KPIs):
Compensation & Other Benefits:
∎ Competitive salary and performance-based bonuses.
∎ Opportunities for professional development and career advancement.
∎ A supportive and dynamic work environment
∎ Competitive salary and performance-based bonuses.
∎ Opportunities for professional development and career advancement.
∎ A supportive and dynamic work environment
Employment Status: Full Time
Job Location: Anywhere in Bangladesh
Read Before Apply:
Interested candidates are invited to submit their resume and cover letter detailing their relevant experience and qualifications to career@bio-xin.com by 11th July, 2024. Please include "Branch Manager Application" in the subject line.
Join Bio-Xin Cosmeceuticals and be a part of a team dedicated to excellence in beauty and wellness!
Bio-Xin Cosmeceuticals is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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