Job Description
Title: Branch Incharge
Company Name: SATORI Ltd.
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor/Masters in any discipline from any reputed university
∎ English medium background is also encouraged to apply
Experience Requirements:
∎ 3 to 5 year(s)
Job Context:
∎ We are looking for an organized, customer service-oriented individual to join our team as a Branch Incharge. In this role, you will be responsible for providing excellent customer service and accurately handling financial transactions. The positions will be responsible for overall activities of Satori Outlet.
∎ Branch: Gulshan-2, Banani- 27 & Banani 11
∎ JOB NATURE: Full-Time (Retail standard 10am to 8.00pm and Holiday will be Sunday)
Job Responsibilities:
∎ Familiarizing yourself with the company's mission, vision and goals.
∎ Fully dedicated for Sales target and set the plan to achieve this.
∎ Ensure the store remains clean and presentable at all times.
∎ Leadership responsibility- Self Motivate, supervise, and monitor the Branch staff and be responsible for their functions, duties, and activities
∎ Training & Maintaining All Outlet Staffs on SOPs & Customer Service
∎ Follow the standard merchandising procedures for the display of products and maintain them all the time
∎ Responsible for cash, Inventory and branch related issues
∎ Ensure Client satisfaction as well as repetitive Client's step in
∎ Compile customers' feedback and inform to management
∎ Follow up day to day Show Room operation related to all activities;
∎ Ensure good after-sales service to customers.
∎ Conducting market research and observe the Competitor strategy to develop own foot-print.
∎ Deal with customers cordially and professionally, responding to their queries and concerns
∎ Report day-to-day activities to the Operations Manager
Additional Requirements:
∎ Minimum 3-5 years FACE TO FACE Managerial Experience;
∎ Voice Quality: Should have a neutral and appropriate accent, clear voice, pleasant tone
∎ Good listening skill: Must have abilities to understand others' tone quite quickly
∎ Communication Skill: Oral fluency Bangla and English, Confident tone, correct and pleasant conversation
∎ Multitasking and time-management skills, with the ability to prioritize & execute tasks
∎ Must have advanced situational judgment -ability to know what is needed to satisfy the customers.
∎ Have to be smart, good looking, energetic, self motivated and ambitious to contact with customer.
∎ Demonstrated proficiency in MS Office Package (Especially MS Excel).
Compensation & Other Benefits:
∎ Remuneration: 25,000/- to 35,000/-
∎ Festival Bonus: 1 month full salary for confirmed employee
∎ Incentive: Target and result Oriented (Weekly Incentive paid - for daily target)
∎ Lunch: Partially Subsidized
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 17 Oct 2023
Company Information:
∎ 17 Sep 2023
∎ SATORI Ltd.
∎ Business : A Retail outlet concerning Home Decor
Category: Marketing/Sales
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