Branch In Charge

Job Description

Title: Branch In Charge

Company Name: SATORI Ltd.

Vacancy: 2

Age: Na

Job Location: Dhaka (Banani, Gulshan)

Salary: Negotiable

Experience:

• 5 to 7 years
• The applicants should have experience in the following business area(s): Retail Store

• Bachelor of Science (BSc)

• 5 to 7 years
• The applicants should have experience in the following business area(s): Retail Store

• 5–7 years’ experience in direct retail sales.

• Multitasking and time-management skills, with the ability to prioritize & execute tasks.

Regular Activities:

• Ensure the branch is fully operational during business hours, with all departments functioning efficiently.

• Ensure POS systems, retail software, and other operational tools are functioning correctly and staff are trained in their use.

Sales:

• Set monthly sales Target basis and plan to achieve.

Cash Management

• Supervise till operations, reconcile daily sales with register reconciliation, bank deposits to CRM, and ensure accurate end-of-day reports

Budgeting ad Cost Control

• Prepare and manage branch budgets, ensuring expenses remain within approved limits.

• Identify cost-saving opportunities without compromising service or product quality.

Customer Experience

• Ensure that all customers receive an outstanding service, whether in-store, on the phone, or online

• Handle complex customer issues and complaints professionally and efficiently.

Inventory Control

• Monitor stock levels and conduct regular inventory checks.

• Manage orders to maintain optimal stock without overstocking or understocking.

• Oversee receiving and storing of merchandise; ensure correct pricing and tagging.

Reporting & Analysis:

• Daily Report: Ensure DMR, Point sheet, Attendance, Customer call report

• Weekly Report: Ensure sales report, Inventory report and customer conversion report

• Ensure and check Preserve required data like customer buying patterns and market trends.

Staff Management

• Provide onboarding and continuous training on sales techniques, product knowledge, and customer service.

• Incentive: If Achieve target

• Working Hours: 10:00 AM to 08:00 PM

• Festival Bonus: 1 Salary for Two festivals

• Incentive: Monthly (If achieved target)

• Lunch: Partially subsidized