Branch Customer Service Officer (Cash/General)
Job Description
Title: Branch Customer Service Officer (Cash/General)
Company Name: A reputed private commercial bank
Vacancy: --
Age: Na
Job Location: Anywhere in Bangladesh
Salary: --
Experience:
Published: 2025-04-27
Application Deadline: 2025-04-30
Education:
- Bachelor/Honors
- A minimum of a Bachelor's degree in any discipline from a UGC-approved university is required. Candidates must have no third division/class at any stage of their academic career.
Requirements:
Skills Required: Goal Oriented
Additional Requirements:
Responsibilities & Context:
- General Banking:
- Address and resolve customer complaints in a timely and effective manner.
- Develop and implement innovative ideas to enhance customer service and satisfaction.
- Promote and advise customers on the bank’s products and services.
- Ensure compliance with internal and external regulations and policies.
- Build and maintain strong relationships with the bank's customers and stakeholders.
- Achieve business, operational, and financial targets while expanding the client base.
- Meet the company’s Key Performance Indicators (KPIs).
- Cash Department :
- Process cash transactions (payments and receipts) efficiently, ensuring minimal wait times.
- Deliver excellent customer service in the cash area, maintaining high customer satisfaction levels.
- Meet and exceed business targets set by management.
- Monitor and prevent fraudulent activities, including fake notes and money laundering.
- Perform ATM maintenance, cash loading, and reconciliation.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Bank/ Non-Bank Fin. Institution
