Billing Executive / Billing Officer (Hospital)

Job Description

Title: Billing Executive / Billing Officer (Hospital)

Company Name: A Reputed Hospital in Dhaka

Vacancy: 03

Age: 20 to 35 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): Hospital, Physiotherapy center, Diagnostic Centre, Clinic, Chamber

• HSC in Business Studies
• Bachelor of Commerce (Pass)

• 1 to 3 years
• The applicants should have experience in the following business area(s): Hospital, Physiotherapy center, Diagnostic Centre, Clinic, Chamber

• Age 20 to 35 years
• Only Male

• Experience using Hospital Management Software (HMS/HMIS).

• Strong knowledge of hospital billing procedures.

• Good understanding of insurance and corporate billing processes.

• Excellent numerical and analytical skills.

• Strong communication and customer service abilities.

• Proficiency in Microsoft Office applications, particularly Excel.

• Ability to work under pressure and manage multiple tasks efficiently.

• High level of integrity, accuracy, and attention to detail.

• Willingness to work on rotational shifts, weekends, and public holidays if required.

Job Context

We are looking for a dedicated, detail-oriented, and customer-focused Billing Executive to join our Hospital Billing Department. The successful candidate will be responsible for preparing accurate patient bills, processing payments, coordinating with clinical departments, insurance providers, and patients, and ensuring smooth financial transactions while maintaining the highest standards of accuracy, confidentiality, and customer service. The ideal candidate should possess excellent communication skills, strong numerical ability, and experience with Hospital Management Information Systems (HMIS/HMS).

Job Responsibilities

• Prepare accurate patient bills for OPD, IPD, Emergency, Diagnostic, Pharmacy, OT, ICU, and other hospital services.

• Verify service charges, consultant fees, investigations, medications, and consumables before bill generation.

• Process patient admissions, deposits, advances, interim bills, and final discharge bills.

• Receive and process payments through cash, card, mobile financial services, bank transfer, and other approved payment methods.

• Ensure all bills are prepared accurately and released within the required turnaround time.

• Handle patient billing inquiries and resolve billing discrepancies professionally.

• Coordinate with Nursing, Laboratory, Pharmacy, Radiology, Accounts, and other departments to ensure billing accuracy.

• Maintain accurate billing records and daily financial reports.

• Perform daily cash reconciliation and submit reports to the Accounts Department.

• Process insurance, corporate, and cashless patient billing according to organizational policies.

• Ensure compliance with hospital billing policies, financial procedures, and internal controls.

• Maintain confidentiality of patient information and financial records.

• Identify billing errors and recommend corrective actions.

• Operate Hospital Management System (HMS/HMIS) efficiently for billing and reporting.

• Assist during financial audits and provide necessary billing documentation.

• Deliver excellent customer service while maintaining professionalism and empathy.

• Perform any other duties assigned by Hospital Management.

• Festival Bonus: 2

• Festival Bonus

• Annual Salary Review

• Performance Incentive

• Provident Fund (As per company policy)