Front Desk Executive

Job Description

Title: Front Desk Executive

Company Name: Dhaka Central International Medical College & Hospital

Vacancy: 02

Age: 25 to 30 years

Job Location: Dhaka (Mohammadpur)

Salary: Negotiable

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre
• Freshers are also encouraged to apply.

• Bachelor/Honors

• 1 to 3 years
• The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre
• Freshers are also encouraged to apply.

• Age 25 to 30 years
• Only Female

Candidates who are willing to work 10 hours per day are encouraged to submit their CVs.

Job Responsibilities

• Greet, welcome, and assist patients, visitors, guests, and clients in a professional and courteous manner.

• Handle incoming phone calls, transfer calls to the concerned department/person, and take messages when necessary.

• Provide accurate information and proper directions to patients and visitors.

• Maintain visitor records, appointment schedules, and front desk registers.

• Receive, record, and distribute incoming letters, documents, courier items, and parcels.

• Maintain a neat, clean, organized, and professional front desk and reception area.

• Coordinate with different departments to ensure smooth communication and visitor management.

• Handle basic inquiries and complaints professionally and refer complex matters to the concerned authority.

• Maintain confidentiality of organizational, patient, and visitor information.

• Assist in basic administrative work, including data entry, filing, documentation, and record keeping.

• Coordinate meeting room arrangements and provide necessary support for meetings when required.

• Ensure compliance with organizational rules, policies, and front desk procedures.

• Perform any other duties assigned by the Supervisor or Management.

Additional Requirements

• Excellent communication and interpersonal skills in Bangla and English.

• Smart, presentable, polite, and customer-service oriented.

• Good knowledge of Microsoft Office applications, especially Word, Excel, and Email.

• Strong organizational and multitasking abilities.

• Ability to work under pressure in a busy and dynamic environment.

• Professional telephone etiquette and a positive attitude.

• Female candidates are encouraged to apply.