Title: BELL CAPTAIN / BELL BOY
Company Name: The Peninsula Chittagong Limited
Vacancy: Not specific
Job Location: Chattogram (Chattogram Sadar)
Employment Status: Full-time
∎ Bachelor degree in any discipline
∎ Skills Required: Leadership and interpersonal skills, Strong analytical and communication skills
∎ 3 to 5 year(s)
∎ Checks the daily arrival list for VVIP's or guests with special need.
∎ Ensure collection and delivery of guest luggage and equipment in an efficient and timely manner.
∎ To be present at the Concierge/Reception desk or in the lobby to be ready to assist guests, colleagues and visitors when requested.
∎ Tag baggage’s it and return the identification slips to guests.
∎ Assists guests with luggage to the front desk.
∎ Escorts guests to room, placing luggage in room assigned by front desk.
∎ Inspects guest room for order and adequate supplies and informs guests of room amenities
∎ Provide items on loan to guest and collect the items back from guest before departure.
∎ Inform Front Desk Cashier to charge items given on loan, in case there is any charges applicable.
∎ Ensure the efficient delivery and collection of group luggage.
∎ Ensure that the guest has verified that all luggage has been accounted for.
∎ Ensure safe storage and collect ticketing of guest coats and personal items.
∎ Assist guest with Long term luggage storage requests / Left luggage requests.
∎ Update and file the left luggage request form / Long Term luggage request form.
∎ Update and file errand cards.
∎ Update the Luggage movement register.
∎ Transport departing guests luggage from the room to the lobby, then into a car or taxi after reconfirming with the guest.
∎ Respond to guest requests and queries providing a knowledgeable, efficient and helpful information service.
∎ Assist the senior Concierge on duty with his/her duties during busy periods and breaks.
∎ Assist with answering the telephone and taking messages, transferring calls or dealing with enquiries.
∎ To provide an efficient luggage storage, delivery and collection service.
∎ Perform any other works as and when assigned by the management.
∎ Age 27 to 35 years
∎ Both males and females are allowed to apply
∎ Must have clear written and verbal communication skills.
∎ Must have the physical abilities to carry out the functions of the job description.
∎ Must be able to work in a team environment
∎ Should be experience in hotel sector.
∎ Ability to comprehend and communicate in fluent English
Compensation & Other Benefits:
∎ Profit share, Provident fund, Insurance, Gratuity
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 14 Jun 2023
∎ 15 May 2023
∎ The Peninsula Chittagong Limited
∎ Address : Bulbul Center, 486/B O.R. Nizam Road, GEC Circel,Chittagong-4100, Bangladesh.
∎ Web : www.peninsulactg.com
∎ Business : The Peninsula Chittagong, where hospitality is our Culture.
Situated at the prestigious GEC circle of the Port City, our hotel provide superior services combining western sophistication and Chittgonian hospitality in a scenic and convenient location. Discover this unique retreat for business or pleasure just minutes from the commercial center surrounded by famous retail shops, restaurants and corporate offices. The Peninsula Chittagong Hotel offers a premier setting for conferences, meetings, and corporate events. Where personalized service is the standard.
Category: Hospitality/ Travel/ Tourism
: Please apply with detailed CV & contact phone number(s) with recent pp size photograph to: Head of HR & Administration, The Peninsula Chittagong Limited, Bulbul Center, 486/B O.R. Nizam Road, GEC Circle, Chittagong-4100, Bangladesh. Please mention the post you applied on the top of the envelop. All applications will be treated in strictest confidence. Only short listed candidates will be contacted. Any persuasions are discouraged.