Asst. Manager- E-commerce

Job Description

Title: Asst. Manager- E-commerce

Company Name: SATORI Ltd.

Vacancy: Not specific

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Masters in any discipline
∎ Digital marketing related training is highly preferred.

Job Context:
∎ The E-commerce Manager is responsible for managing the online sales channels of a company, including website design and development, online marketing, customer service, and order fulfillment. The E-commerce Manager will work closely with other departments, including marketing, sales, and customer service, to ensure that the company`s e-commerce strategy is aligned with overall business goals.
∎ JOB NATURE: Full-Time (Retail standard 10am to 7.00pm and Holiday will be Sunday)

Job Responsibilities:
∎ Develop and implement an e-commerce strategy that meets business goals and objectives.
∎ Manage the company's e-commerce website, ensuring that it is optimized for search engines and provides an excellent customer experience.
∎ Develop and execute online marketing campaigns to increase traffic, conversion rates, and revenue.
∎ Monitor and analyze key performance metrics, including site traffic, conversion rates, and average order value, to identify areas for improvement.
∎ Manage the customer service team, ensuring that customer inquiries and complaints are handled in a timely and professional manner.
∎ Work with the product development team to ensure that new products are successfully launched on the website.
∎ Collaborate with the IT team to ensure that the website is secure, reliable, and scalable.
∎ Manage relationships with external vendors, including payment processors and shipping companies.
∎ Stay up-to-date with the latest trends and technologies in e-commerce and recommend new strategies to improve business performance.
∎ Manage the e-commerce budget, ensuring that resources are allocated effectively.

Additional Requirements:
∎ Proven experience managing an e-commerce website, preferably in a retail or consumer goods industry.
∎ Strong understanding of online marketing channels, including SEO, PPC, and social media.
∎ Excellent analytical skills, with the ability to interpret data and make data-driven decisions.
∎ Experience managing a team of customer service representatives.
∎ Knowledge of website design and development best practices.
∎ Strong project management skills, with the ability to manage multiple projects simultaneously.
∎ Excellent communication and interpersonal skills, with the ability to work collaboratively with other departments.
∎ Experience working with external vendors and managing vendor relationships.
∎ Knowledge of e-commerce platforms such as Shopify or Magento.

Salary: Tk. 25000 - 30000 (Monthly)

Compensation & Other Benefits:
∎ Festival Bonus: 1 month full salary for confirmed employee
∎ Lunch : Partially Subsidized

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 8 Apr 2023

Company Information:
∎ 9 Mar 2023
∎ SATORI Ltd.
∎ Business : A Retail outlet concerning Home Decor

Category: Marketing/Sales

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