Asst. Branch In Charge

Job Description

Title: Asst. Branch In Charge

Company Name: SATORI Ltd.

Vacancy: --

Location: Dhaka (Banani, GULSHAN 2)

Salary: Tk. 28000 - 35000 (Monthly)

Published: 10 Apr 2025

Education:
∎ Bachelor/Honors, Masters

Requirements:

Responsibilities & Context:
∎ Ensure the branch is fully operational during business hours, with all departments functioning efficiently.
∎ Ensure POS systems, retail software, and other operational tools are functioning correctly and staff are trained in their use.
∎ Set monthly sales Target basis and plan to achieve.
∎ Monitor daily, weekly, and monthly sales figure and feedback to team
∎ Monitor individual and team performance, providing training and recognition to drive results.
∎ Supervise till operations, reconcile daily sales with register reconciliation, bank deposits to CRM, and ensure accurate end-of-day reports
∎ Ensure compliance with loss prevention policies and minimize financial discrepancies.
∎ Monitor utility costs, maintenance expenses, and supplier contracts to manage expenditures effectively.
∎ Budgeting ad Cost Control
∎ Prepare and manage branch budgets, ensuring expenses remain within approved limits.
∎ Identify cost-saving opportunities without compromising service or product quality.
∎ Ensure that all customers receive an outstanding service, whether in-store, on the phone, or online
∎ Monitor service standards and address customer feedback promptly.
∎ Gather and analyze feedback to identify service gaps and improvement opportunities.
∎ Handle complex customer issues and complaints professionally and efficiently.
∎ Empower staff to resolve common issues and escalate only serious or sensitive matters.
∎ Monitor stock levels and conduct regular inventory checks.
∎ Manage orders to maintain optimal stock without overstocking or understocking.
∎ Oversee receiving and storing of merchandise; ensure correct pricing and tagging.
∎ Ensure shipment order system is maintained properly
∎ Establish procedures to reduce theft, damage, and administrative errors that impact profitability.
∎ Daily Report: Ensure DMR, Point sheet, Attendance, Customer call report
∎ Weekly Report: Ensure sales report, Inventory report and customer conversion report
∎ Ensure and check Preserve required data like customer buying patterns and market trends.
∎ Participate in recruiting, interviewing, and selecting qualified candidates.
∎ Provide onboarding and continuous training on sales techniques, product knowledge, and customer service.
∎ Branch: Gulshan-2 & Banani-11
∎ RESPONSIBILITIES:
∎ Regular Activities:
∎ Sales:
∎ Cash Management
∎ Customer Experience
∎ Inventory Control
∎ Reporting & Analysis:
∎ Staff Management

Compensation & Other Benefits:
∎ Remuneration: 28,000/- to 35,000/-
∎ Festival Bonus: 1 month full salary for two festivals
∎ Incentive: Target and result Oriented (Monthly)
∎ Lunch: Partially Subsidized
∎ LUCRATIVE PACKAGE OF COMPENSATION:
∎ Remuneration: 28,000/- to 35,000/-
∎ Festival Bonus: 1 month full salary for two festivals
∎ Incentive: Target and result Oriented (Monthly)
∎ Lunch: Partially Subsidized

Employment Status: Full Time

Job Location: Dhaka (Banani, GULSHAN 2)

Read Before Apply:

Interested applicants are requested to apply online. Only short listed candidates will be contacted for further information. Any type of persuasion will be treated as disqualification. We will start calling for interviews from 15 April 2025.