Job Description

Title: Associate Manager/ Manager, IT Governance, Standardization & Audit

Company Name: BRAC Bank Limited

Vacancy: Not specific

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Minimum Bachelor's degree from a reputed university with a satisfactory academic track record; candidates with a degree in CSE/EEE/ETE/ECE will be preferred;
∎ A Master of Business Administration (MBA) in a relevant field will be an added advantage;

Experience Requirements:
∎ 5 to 9 year(s)

Job Responsibilities:
∎ Design and implement IT governance framework, including industry standards best practices such as ISO, ITIL, COBIT, etc.;
∎ Ensure IT compliance by maintaining all regulatory, statutory, and legal obligations;
∎ Design and implement processes (incident management, problem management, change management, capacity management, service level management, asset management, etc.) and ensure process adherence across all service owners;
∎ Design the service reporting framework, ensure that KPIs are in place, and service reports are produced, stored, and reviewed periodically;
∎ Document the agreed levels of service (OLA) to be delivered and ensure that the customer's current and future service requirements are identified, understood, and updated in the OLA;
∎ Ensure that service performance reviews are regularly performed, improvement initiatives identified in service reviews are recorded and progress reports are provided to customers;
∎ Ownership and coordination of all kinds of IT Audit Process, including compliance audit, information security audit, Bangladesh Bank IT audit, and external IT Audit;
∎ Should have hands-on experience in implementing ITSM standards like ISO 20000, ISO/IEC 27001, etc., and ITSM Applications like HP Service Manager, Symphony Summit, ManageEngine, Service Now, BMC Remedy, SCSM, etc. in a large organization in Bangladesh;
∎ Should know about Bangladesh Bank ICT Policy, internal and external IT Audit procedures of large organizations in Bangladesh;
∎ Budget efficiently for Technology Division;
∎ Manage IT governance, standardization, and audit team.

Additional Requirements:
∎ 5 to 9 years of experience in related areas (IT Governance, Standardization, IT Audit coordination, etc.);
∎ Should have strong knowledge of ITIL, ITSM, ISMS, etc.;
∎ A clear understanding of IT audit methodologies, IT governance, and standardization processes and policies;
∎ Excellent communication and presentation skills;
∎ A collaborative approach is a must;
∎ Certification in ITIL and ISO would get preference;
∎ Be self-propelled, customer-centric, a team player, and capable of meeting deadlines.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 10 Feb 2023

Company Information:
∎ 24 Jan 2023
∎ BRAC Bank Limited
∎ Business : BRAC Bank, the pioneer of SME Banking in Bangladesh, delivers a full array of banking services to individuals and business entities. Its financial results, along with the best credit rating from the top-rated global and local agencies and multiple best financial report awards, speak of the bank`s aspiration, transparency, and teamwork towards becoming the best bank in the country.

Category: Bank/Non-Bank Fin. Institution

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