Associate- Assistant Manager, Internet Banking (Digital Banking Division)

Job Description

Title: Associate- Assistant Manager, Internet Banking (Digital Banking Division)

Company Name: A reputed private commercial bank

Vacancy: --

Location: Dhaka

Salary: Negotiable

Experience:
∎ At least 5 years

Published: 25 Feb 2024

Requirements:

Additional Requirements:
∎ Minimum 5 years of experience in a Bank/ Financial with hands on experience in Dispute Management/ Accounts Reconciliation/ Customer Support, etc.Bachelor in
∎ Accounting/ Finance/Banking/Accounting and Information Systems from a UGC approved university. Minimum CGPA 2.50/4.00 .

Responsibilities & Context:
∎ Attend and resolve customer complaints & queries submitted through VOC Application.
∎ Perform reconciliation and dispute management of digital transactions over MFS, E-Commerce & Open Banking partners.
∎ Prepare monthly reconciliation & Commission Earning reports.
∎ Report to senior management, end users and stakeholders on operational issues.
∎ Prepare required documentations.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Company Information:
∎ A reputed private commercial bank

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 10 Mar 2024

Category: Bank/Non-Bank Fin. Institution