Assistant Team Coordinator & Client Relationship Officer (Female)

Job Description

Title: Assistant Team Coordinator & Client Relationship Officer (Female)

Company Name: Skylink Airways

Vacancy: --

Age: At least 30 years

Job Location: Dhaka (Kawran Bazar)

Salary: Tk. 22000 - 30000 (Monthly)

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): Travel Agent

• Bachelor of Business Administration (BBA)

• Bachelor’s degree in Business Administration, Marketing, Management, or any related field (Preferred).

• 1 to 3 years
• The applicants should have experience in the following business area(s): Travel Agent

• Age At least 30 years

• Strong leadership and team management skills.

• Good communication skills in Bangla and English.

• Basic knowledge of sales processes and customer handling.

• Strong organizational and multitasking abilities.

• Excellent problem-solving and decision-making skills.

• Ability to work under pressure and meet deadlines.

• Proficient in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace.

• Positive attitude, professional appearance, and strong interpersonal skills.

Employment Type: 10.0am - 6.00pm

Working Hours: 6 days a week (including weekends/holidays as required)

A reputed organization is seeking a smart, proactive, and dedicated individual for the position of Assistant Team Coordinator & Client Relationship Officer. The ideal candidate will be responsible for supporting team operations and maintaining strong relationships with clients.

Key Responsibilities:

• Assist in coordinating daily team activities, schedules, and workflow management.

• Assist in employee training, onboarding, and performance improvement activities.

• Monitor and supervise sales team performance to ensure KPI and sales target achievement.

• Provide leadership, guidance, and motivation to team members for maximum productivity.

• Follow up with team members and ensure timely completion of assigned tasks.

• Communicate with clients through online/offline channels and maintain strong client relationships.

• Handle client queries, complaints, and ensure prompt resolution of issues.

• Prepare and submit daily sales reports and performance updates to management.

• Identify operational or sales-related problems and submit problem analysis & solution reports.

• Process fee deposits and maintain proper records of existing clients/agents.

• Convert existing clients/agents into new sales opportunities and generate additional business.

• Maintain regular follow-up with clients/agents to increase retention and repeat business.

• Coordinate between management, sales team, and clients to ensure smooth operations.

• Assist management in planning, implementing, and improving sales strategies.

• Ensure compliance with company policies, procedures, and service standards.

• Festival Bonus: 2

• Sales Team Files: 1% Commission per File

• Existing Clients/Agents Files: 3% Commission per File

• Employee Financial Security Fund

• Snacks & Tea (Free)

• Job Security and Career Growth Opportunity

• Friendly & Professional Working Environment

• Working Freedom and Leadership Development Opportunity

• Other Benefits as per Company Policy