Title: Assistant Operations Manager
Company Name: Four Star Cargo
Vacancy: 1
Age: Na
Job Location: Anywhere in Bangladesh
Salary: Negotiable
Experience:
We are looking for a responsible and experienced Assistant Operations Manager to support daily operational activities in our shipping and export-import business. The candidate will coordinate with internal teams, freight forwarders, shipping lines, and clients to ensure smooth handling of shipments, documentation, and logistics operations.
Assist the Operations Manager in overseeing daily shipping and logistics operations.
Coordinate export and import shipment processes from booking to final delivery.
Communicate with shipping lines, freight forwarders, agents, and clients regarding shipment schedules and updates.
Ensure proper preparation and verification of shipping documents (Invoice, Packing List, Bill of Lading, etc.).
Monitor shipment status and provide regular updates to clients and management.
Coordinate with customs clearing agents and transport providers to ensure timely cargo movement.
Handle documentation related to customs clearance, port handling, and logistics.
Resolve operational issues such as delays, documentation errors, or shipment discrepancies.
Maintain accurate records of shipment details, costs, and operational reports.
Support the team in negotiating freight rates and logistics services when required.
Ensure compliance with company policies, international shipping regulations, and trade procedures.
Assist in improving operational processes to increase efficiency and customer satisfaction.
Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or related field.
Minimum 1+ years of experience in shipping, freight forwarding, or export-import operations.
Strong knowledge of shipping documentation and logistics processes.
Familiarity with customs procedures and international trade regulations.
Good communication and coordination skills.
Ability to work under pressure and manage multiple shipments simultaneously.
Proficiency in Microsoft Office (Excel, Word, Email communication).
Strong problem-solving and organizational skills.
Previous experience in freight forwarding, shipping lines, or logistics companies will be an advantage.
Knowledge of international shipping terms (Incoterms) and cargo handling procedures.
Experience dealing with overseas agents and international clients.