Assistant Manager – Welfare & Employee Relations

Job Description

Title: Assistant Manager – Welfare & Employee Relations

Company Name: SAN Apparels Limited

Vacancy: 01

Age: Na

Job Location: Magura

Salary: Negotiable

Experience: --

Published: 2026-09-27

Application Deadline: 2026-10-27

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

Job Purpose

To ensure effective implementation of worker welfare programs, grievance management, employee engagement, and worker-management communication while supporting compliance with labor law, company policies, and buyer requirements.

Key Responsibilities

Worker Welfare & Employee Relations

• Manage overall worker welfare activities and ensure a positive and respectful workplace environment.

• Handle worker grievances, complaints, suggestions, and workplace concerns through proper investigation, documentation, resolution, and follow-up.

• Conduct regular worker interactions, floor visits, welfare meetings, and feedback sessions to identify employee concerns.

• Coordinate Participation Committee (PC), Welfare Committee, Safety Committee, and other worker-management forums.

• Support employee engagement, welfare, motivation, retention, and workplace relationship initiatives.

• Monitor worker facilities including canteen, drinking water, toilets, rest areas, medical facilities, transportation, childcare, and other welfare services.

Social Compliance

• Support implementation of social compliance policies, Bangladesh Labor Law, buyer Codes of Conduct, and international standards.

• Assist in SMETA, BSCI, WRAP, SLCP, SEDEX, buyer social audits, and other compliance assessments.

• Support preparation of audit documents, worker interviews, compliance records, and CAP follow-up.

• Monitor working conditions, worker rights, disciplinary practices, working hours, leave, wages/benefits, and other welfare-related compliance matters.

Grievance & Investigation

• Maintain an effective and confidential grievance management system.

• Conduct preliminary investigation of complaints and coordinate with relevant departments for resolution.

• Maintain grievance records, trend analysis, action plans, and management reports.

• Ensure protection against retaliation and maintain confidentiality throughout the grievance process.

HR & Welfare Support

• Support employee onboarding, orientation, counseling, attendance/leave-related issues, employee assessment, and separation activities.

• Conduct welfare-related training and awareness sessions on labor rights, workplace behavior, grievance mechanisms, harassment prevention, and company policies.

• Prepare regular welfare reports, grievance dashboards, employee feedback reports, and management updates.

Educational Qualification

• Bachelor’s/Master’s degree in HRM, Social Science, Business Administration, Management, or relevant discipline.

• Diploma in Human Resource Management / Social Compliance from BIM will be an advantage.

Experience

• 5–7 years of relevant experience in RMG/garment manufacturing, preferably in Worker Welfare, HR, Social Compliance, or Employee Relations.

• Experience in handling worker grievances, PC/Welfare Committee, buyer audits, and social compliance will be preferred.

Professional Certification / Training

• Training on Social Compliance, Labor Law, Grievance Handling & Investigation.

• Training on Worker Welfare, Employee Relations, POSH/Harassment Prevention, and Workplace Communication.

• Knowledge of SMETA, BSCI, WRAP, SLCP, SEDEX, RSC/Nirapon, and buyer requirements.

• Mobile bill,Insurance
• Festival Bonus: 2