Assistant Manager - Customer Service

Job Description

Title: Assistant Manager - Customer Service

Company Name: Everglory Container Lines plc

Vacancy: 2

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

Published: 2025-10-19

Application Deadline: 2025-11-18

Education:

    • Bachelor/Honors
    • Masters
  • Bachelor`s / Master`s in English (preferred), others can also.

  • Additional Requirements: Further education in supply chain management.



Requirements:

Skills Required:

Additional Requirements:
  • Critical thinking and problem-solving skills.

  • Flexibility and ability to adapt to changes. Knowledge of US Regulatory Transportation Requirements (Customs, DOT, Hazardous, etc.).

  • Attention to detail and excellent verbal and written communication skills. customer service skills. business management skills.

  • to be thorough and pay attention to detail.

  • the ability to work well with others.

  • administration skills.

  • the ability to accept criticism and work well under pressure.

  • the ability to use your initiative.

  • excellent verbal communication skills.

  • CONDITION: FEMALE WILL BE PREFERRED TO APPLY. & Candidate must be good

  • looking, smart, Fluent in English (both Oral & written)



Responsibilities & Context:
  • Tele Sales, Customer Contacts, and Data Handling

  • Maintain relationships with carriers and customers.

  • Provide exceptional customer service to customers and carriers.

  • Solve customer and carrier problems and help resolve issues.

  • Provide shipment quotes for customers and set up shipments as required by customers.

  • The CSO is responsible for the cargo data input, clearance/release, invoicing, collection of fees, and other documentation needs



Job Other Benifits:
    • Attractive Monthly Salary,

    • Yearly 02 Festival Bonus

    • Additionally, it will provide a Performance Bonus

    • Transport Allowance etc (Only for Marketing Purpose)



Employment Status: Full Time

Job Work Place:

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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