Assistant Manager, Customer Profile Management
Job Description
Title: Assistant Manager, Customer Profile Management
Company Name: Recursion FinTech Limited
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Graduate from a reputed university
∎ Skills Required: MS Word/ Excel/ PowerPoint/ OneNote, outlook
Experience Requirements:
∎ 5 to 7 year(s)
Job Responsibilities:
∎ End to End process development activities for compliance management ensuring regulatory guidelines
∎ Ensure electronic document to internal and external stake holders by efficient process design, resource availability etc.
∎ Ensure appropriate maintenance of customer profile to facilitate better customer service
∎ Assist commercial on merchant profile maintenance and efficient compliance management
∎ Keep effective liaison with regulatory affairs team
∎ Facilitate internal and external audit on customer KYC and in time response to fulfill the requirement
∎ Make strategic plan on improvement of compliance level
∎ Necessary project execution
Additional Requirements:
∎ Age 28 to 38 years
∎ 5-7 years’ Experience working in Subscription Paper Management or relevant field in Mobile operators/ MFS operators KYC management team in mobile financial service organization or in bank
∎ Banking experience is preferred but not mandatory
∎ Strong written communication
∎ Strong verbal communication
∎ Strong interpersonal skills
∎ Strong customer service orientation
∎ Problem solving
∎ Time management
∎ Organizational and planning skills
∎ Project management
∎ Attention to detail
∎ Team Player
Salary: Negotiable
Compensation & Other Benefits:
∎ Festival Bonus: 2
∎ As Per Company Policy
Application Deadline: 30 Sep 2020
Company Information:
∎ 7 Sep 2020
∎ Recursion FinTech Limited
∎ Address : Level 4, Level 7 and Level 8, Solid Point Karim Tower, 44/7A & 44/7B West Panthapath, Dhanmondi, Dhaka - 1205
∎ Web : http://www.cashbaba.com.bd/
∎ Business : Recursion FinTech Limited (RFTL) is the only PCI DSS, ISO 9001 and ISO 27001 certified Payment Service Provider (PSP) in Bangladesh. We are the first complete and most secure e-wallet service provider in this country. Our e-wallet application, “CashBaba” is fully handcrafted and developed inhouse.
RFTL is founded by a team with expertise in the financial and payment industry and specialized in creating innovative FinTech solutions for the mass market. It is a team of passionate people and strives in providing premium support and customer satisfaction.
Category: IT/Telecommunication
Read Before Apply: Ensure compliance status through process in response to policy directed by regulatory authority, AML/CFT or Law of the Land and coordinate & cooperate with them as required. Ensure and maintain accurate customer profile to ensure efficient customer services through call center and other customer touch points.
Source: bdjobs.com
Deadline Expired on 30th Sep 2020
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