Assistant Housekeeping Manager
Job Description
Title: Assistant Housekeeping Manager
Company Name: Keystone Hospitality Property Management
Vacancy: Not specific
Job Location: Pabna (Ishwardi)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Degree in Hotel management is preferable.
Experience Requirements:
∎ At least 5 year(s)
∎ The applicants should have experience in the following area(s):
Housekeeping
∎ The applicants should have experience in the following business area(s):
Hotel, Resort
Job Responsibilities:
∎ Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
∎ Assign, direct, and monitor all Housekeeping and Laundry personnel.
∎ Inspect rooms and public spaces daily.
∎ Maintain regular attendance in compliance with resort's standards as required by scheduling which will vary according to the needs of the Resort.
∎ Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
∎ Comply at all times with resort's standards and regulations to encourage safe and efficient resort operations.
∎ Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR and First Aid.
∎ Establish and maintain a key control system for the department.
∎ Ensure lobbies, guest hallways, guest rooms and the back of the house areas are cleaned to resort standards.
∎ Complete all paperwork and closing duties prior to leave and communicate any discrepancies, scheduling change for future days, status of out of order rooms and project status, completion or extensions.
∎ Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees.
∎ Prepare employee Schedule according to the business forecast, payroll budget guidelines and productivity requirements. Submit the Schedule to the General Manager weekly.
∎ Review Housekeeping staff's worked hours for payroll compilation and submit to account and finance on a timely basis.
∎ Conduct monthly department meetings with housekeeping staff according to resort standards.
∎ Handle overall supervision of daily inspection for arriving VIP's, and special guests as well as requests.
∎ Maintain required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly basis.
∎ Conduct monthly and quarterly Housekeeping inventories on a timely basis.
∎ Train and review all "House Safety" rules and procedures with Housekeeping staff.
∎ Ensure compliance to company and brand training using the steps to effective training according to resort standards.
∎ Monitor work orders and submit to Engineering department according to procedures; Follow up on Maintenance Requests to ensure completion.
∎ Respond to all guest requests, situations, complaints and accidents presented to Housekeeping in an attentive, courteous and efficient way.
∎ Maintain and monitor "Lost and Found" procedures and policies according to standards.
∎ Conduct daily morning meeting with staff.
∎ Complete all reports in a timely and efficient manner as required by management.
∎ Establish, with General Manager's approval, any additional standards as needed for the Housekeeping Department.
∎ Review Guest Request log daily to ensure that all requests have been met, taking proactive steps to address problems before they occur.
∎ Perform any other duties as instructed by the General Manager.
Additional Requirements:
∎ Both males and females are allowed to apply
∎ At least 5 years' experience in the hospitality industry as Executive/Asst Executive Housekeeper with positive customer service and client service work history.
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Mobile bill, Medical allowance, Insurance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Accommodation
∎ Service Charge
Application Deadline: 15 Sep 2020
Company Information:
∎ 16 Aug 2020
∎ Keystone Hospitality & Property Management
∎ Address : Suite 4B, Sector 1, Road 8, Uttara
∎ Business : Hospitality and Property Management Service
Category: Hospitality/ Travel/ Tourism
Deadline Expired on 15th Sep 2020
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