Job Description
Title: Sales Executive
Company Name: Renaissance Dhaka Gulshan Hotel RDGH
Vacancy: 1
Location: Dhaka
Salary: Negotiable
Experience:
∎ 2 to 5 years
∎ The applicants should have experience in the following business area(s):Hotel
Published: 3 Dec 2024
Education:
∎ Bachelor of Business Administration (BBA) in Marketing
Requirements:
Responsibilities & Context:
∎ Safety and Security
∎ Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
∎
∎ Policies and Procedures
∎ Maintain confidentiality of proprietary materials and information.
∎ Protect the privacy and security of guests and coworkers.
∎ Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
∎ Follow company and department policies and procedures.
∎ Perform other reasonable job duties as requested by Supervisors.
∎
∎ Guest Relations
∎ Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
∎ Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.
∎ Address guests' service needs in a professional, positive, and timely manner.
∎ Thank guests with genuine appreciation and provide a fond farewell.
∎ Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
∎ Assist other employees to ensure proper coverage and prompt guest service.
∎
∎ Communication
∎ Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
∎ Speak to guests and co-workers using clear, appropriate and professional language.
∎ Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).
∎ Provide assistance to coworkers, ensuring they understand their tasks.
∎ Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.
∎
∎ Working with Others
∎ Support all co-workers and treat them with dignity and respect.
∎
∎ Sales
∎ Promote awareness of brand image internally and externally.
∎ Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
∎ Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event.
∎
Skills & Expertise:
Compensation & Other Benefits:
∎ Mobile bill, Insurance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Attractive Service Charge benefit
∎ Compensatory Duty Meal
∎ Bereavement Leave & Others as per Law
∎ Group Insurance Coverage
∎ Uniform & Complimentary Laundry Facility
∎ Extensive Take Care Activities
∎ Engaging Work Environment
∎ In-house Doctor Support
∎ Comprehensive Learning & Development Program
∎ Career Advancement
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka
Job Highlights:
Company Information:
∎ Renaissance Dhaka Gulshan Hotel RDGH
∎ 78 Gulshan Avenue, Gulshan-1, Dhaka -1212
Address::
∎ 78 Gulshan Avenue, Gulshan-1, Dhaka -1212
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 2 Jan 2025
Category: Hospitality/ Travel/ Tourism
