Sales Executive

Job Description

Title: Sales Executive

Company Name: Renaissance Dhaka Gulshan Hotel RDGH

Vacancy: 1

Location: Dhaka

Salary: Negotiable

Experience:
∎ 2 to 5 years
∎ The applicants should have experience in the following business area(s):Hotel

Published: 3 Dec 2024

Education:
∎ Bachelor of Business Administration (BBA) in Marketing

Requirements:

Responsibilities & Context:
∎ Safety and Security
∎  Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
∎
∎ Policies and Procedures
∎  Maintain confidentiality of proprietary materials and information.
∎  Protect the privacy and security of guests and coworkers.
∎  Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
∎  Follow company and department policies and procedures.
∎  Perform other reasonable job duties as requested by Supervisors.
∎
∎ Guest Relations
∎  Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
∎  Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.
∎  Address guests' service needs in a professional, positive, and timely manner.
∎  Thank guests with genuine appreciation and provide a fond farewell.
∎  Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
∎  Assist other employees to ensure proper coverage and prompt guest service.
∎
∎ Communication
∎  Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
∎  Speak to guests and co-workers using clear, appropriate and professional language.
∎  Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).
∎  Provide assistance to coworkers, ensuring they understand their tasks.
∎  Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.
∎
∎ Working with Others
∎  Support all co-workers and treat them with dignity and respect.
∎
∎ Sales
∎  Promote awareness of brand image internally and externally.
∎  Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
∎  Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event.
∎

Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill, Insurance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Attractive Service Charge benefit
∎ Compensatory Duty Meal
∎ Bereavement Leave & Others as per Law
∎ Group Insurance Coverage
∎ Uniform & Complimentary Laundry Facility
∎ Extensive Take Care Activities
∎ Engaging Work Environment
∎ In-house Doctor Support
∎ Comprehensive Learning & Development Program
∎ Career Advancement

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Job Highlights:

Company Information:
∎ Renaissance Dhaka Gulshan Hotel RDGH
∎ 78 Gulshan Avenue, Gulshan-1, Dhaka -1212

Address::
∎ 78 Gulshan Avenue, Gulshan-1, Dhaka -1212

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 2 Jan 2025

Category: Hospitality/ Travel/ Tourism