Title: Medical Officer
Company Name: Renaissance Dhaka Gulshan Hotel RDGH
Vacancy: 01
Age: Na
Job Location: Dhaka
Salary: Negotiable
Experience:
MBBS
Paramedic Services
Perform advanced, intermediate and basic medical life support and medical procedures.
Communicate with security, medical and location staff via various tools.
Perform clerical duties (filing, sorting, computer reports, etc.).
Perform inspection, inventory, maintenance and preventative maintenance of paramedic supplies/equipment, grounds, property, and vehicles.
Incident/Emergency Response
Respond to the scene of guest or employee accidents and determine if emergency aid is required.
Administer first aid/CPR to guests or employees as required.
Assist guests or employees during emergency situations.
Notify appropriate individuals in the event of accidents, attacks, or other incidents
Call for assistance using proper code responses.
Computer/Software
Prepare reports and documents, written and by computer
Safety and Security
Follow company and department safety and security policies and procedures to promote a clean, safe, and secure environment.
Maintain awareness of undesirable persons on property premises.
Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
Complete appropriate safety training and certifications to perform work tasks.
Work with claims office and case managers for workers compensation claims.
Guest Relations
Address customers' service needs in a professional, positive, and timely manner.
Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP, MYSTIQUE) to resolve issues, delight, and build trust.
Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Thank guests with genuine appreciation and provide a fond farewell.
Assist other employees to maintain proper coverage and prompt guest service.
Communication
Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
Discuss work topics, activities, or problems with co-workers, supervisors, or managers using proper discretion.
Speak to guests and co-workers using clear, appropriate and professional language.
Talk with and listen to other employees to effectively exchange information.
Working with Others
Treat all employees and customers with dignity and respect.
Develop and maintain positive and productive working relationships with other employees and departments.
Partner with and assist others to promote an environment of teamwork and achieve common goals.
Actively listen to and consider the concerns of other employees, responding appropriately and effectively.
Handle sensitive issues with employees and/or guests with tact, respect, diplomacy and confidentiality.
Supervise and train medical staff to verify compliance with standards.
Attractive Service Charge benefit
Compensatory Duty Meal
Bereavement Leave & Others as per Law
Group Insurance Coverage
Uniform & Complimentary Laundry Facility
Extensive Take Care
Work Environment
Comprehensive Learning & Development Program
Career Advancement