Assistant IT Manager

Job Description

Title: Assistant IT Manager

Company Name: Keystone Hospitality Property Management

Vacancy: Not specific

Job Location: Pabna (Ishwardi)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Computer Application (BCA)

Experience Requirements:
∎ At least 5 year(s)
∎ The applicants should have experience in the following business area(s): Hotel, Resort

Job Responsibilities:
∎ A warm personality, attentive and smartly presentable.
∎ Committed to delivering high levels of customer service.
∎ Responds courteously and efficiently to queries and problems from guests and system users.
∎ Ensures cleanliness of all data equipment and computer rooms.
∎ He / She must be a self-starter, alert, energetic, responsible and flexible.
∎ Responsible for smooth functioning and co-ordination of vendors for Guest Internet, Property Management Systems - PMS, Point of Sale - POS, IPTV, Telephony systems and other software vendors.
∎ Ability to troubleshoot hardware and software problems.
∎ Responsible for overseeing and handling network configuration, Servers, Workstations, Networking equipment, PABX, email accounts, and also support for the underlying server/desktop infrastructure.
∎ Should be capable of doing Root Cause Analysis on a problem.
∎ Must know the Network fundamentals, general network setup and device configuration.
∎ Knowledge of network infrastructure, including CAT5/6 cabling, wireless networks, network switches, WAN/LAN, domain controller, Active Directory, firewall and VPN applications.
∎ Background in highly available systems and image capture/management systems.
∎ Extensive knowledge on Active Directory, Management and Implementations.
∎ Prepare & Implement Preventive Maintenance Schedule for all IT hardware & Software.
∎ Manage leadership in the establishment of project scope, technical strategy, cost, budget and staff support requirements with new IT initiatives.
∎ Prepare Policy & Procedures for the IT Department and for the user department.
∎ Managing Disaster Recovery Process and ensuring regular daily backup is taken.
∎ Anti-virus setup and day to day support.
∎ Able to plan, assign and take the report from the IT team.
∎ Identifies and implements solutions to user challenges and concerns associated with the use of personal computer equipment.
∎ Maintains a system error / progress log book and deals with reported problems.
∎ Responsible to ensure that IT Audit points are implemented as per relevant Standard operating Procedures.
∎ Monitors and maintains proper inventory of hardware and software license.
∎ Is aware of IT Security Policies and ensures implementation through regular staff training.
∎ Keep updated with latest hotel technology and security risks on a regular basis.
∎ Able to perform other IT or Systems related task assigned by the management.
∎ Perform any other duties as instructed by the General Manager.

Additional Requirements:
∎ Both males and females are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Mobile bill, Medical allowance, Insurance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Accommodation
∎ Service Charge

Application Deadline: 15 Sep 2020

Company Information:
∎ 16 Aug 2020
∎ Keystone Hospitality & Property Management
∎ Address : Suite 4B, Sector 1, Road 8, Uttara
∎ Business : Hospitality and Property Management Service

Category: Hospitality/ Travel/ Tourism

Source: bdjobs.com

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